Pension Benefits Administrator

Stagecoach Group; Perth; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading public transport provider based in Perth is seeking a Pension Benefits Administrator. In this role, you will support over 35,000 members by processing member benefits and ensuring high-quality service. The ideal candidate will have strong numerical accuracy and experience in pensions administration, along with excellent communication skills. This position offers competitive salary and benefits including 35 days holiday.

Benefits

35 days holiday (including bank holidays)

Free travel for you and a companion

Generous employee discounts

Excellent pension scheme

Qualifications

• Previous experience administering a defined benefit scheme.
• Good knowledge of current pensions legislation and regulatory frameworks.
• Strong Microsoft Office skills, especially Excel and Word.

Responsibilities

• Delivering a high quality administration service to members of the Stagecoach Group Pension Scheme.
• Running automated calculations and performing manual benefit calculations.
• Processing benefit payments and ensuring timely, accurate delivery.

Skills

Numerical accuracy

Microsoft Excel skills

Communication skills

Attention to detail

Education

Minimum Grade C/4 in GCSE Maths and English

Tools

Microsoft Office

Job description

Salary

£27,000 - £29,000

Pension Benefits Administrator
Location: Perth HQ
Salary: £27-29k (dependent on experience)

12 month FTC

Up to 5% Bonus

Looking for a role where your precision and people skills really matter? Want to support a purpose led team that helps thousands of colleagues plan for the future?

At Stagecoach, our Group Pensions team supports over 35,000 members across the UK and we take pride in ensuring they receive the right pension, at the right time. As a Pension Benefits Administrator, you’ll play a vital role in calculating, processing and communicating member benefits, providing essential support and helping us maintain the highest standards of service.

This is a fantastic opportunity to join a collaborative, friendly and professional team where your accuracy, empathy and attention to detail will be truly valued.

What will you be doing?

• Delivering a high quality administration service to members of the Stagecoach Group Pension Scheme and sponsoring employers

• Running automated calculations and performing manual benefit calculations

• Processing benefit payments and ensuring timely, accurate delivery

• Preparing communications using templates and standardised language for pension members and employees

• Maintaining member records and updating the Group Pensions Workflow System

• Handling incoming and outgoing mail and logging new work items

• Responding to member queries via the Helpline and shared inbox with a friendly and professional approach

• Supporting the department on project work and wider business initiatives

• Working closely with the Administration Manager to ensure consistent delivery and compliance

Why choose Stagecoach?

• Competitive salary based on experience

• 35 days holiday (including bank holidays)

• Free travel for you and a companion, plus generous employee discounts

• Excellent pension scheme – and you’ll be helping deliver it

• Supportive, inclusive team environment with long term stability

• Opportunity to learn, grow, and develop your expertise in pensions administration

What do you need to apply?

• Previous experience administering a defined benefit scheme

• Good knowledge of current pensions legislation and regulatory frameworks

• Minimum Grade C/4 in GCSE Maths and English (or equivalent)

• Strong Microsoft Office skills, especially Excel and Word

• Excellent numerical accuracy and attention to detail

• Able to follow processes, absorb information quickly and work to consistent standards

• Clear and professional communicator, both written and verbal

• Friendly, approachable and team-focused

• Well-organised and able to manage time and priorities effectively

• Comfortable supporting members via phone and email with empathy and clarity

Ready to support people’s futures, one benefit at a time?

Click apply now and join our welcoming team at Stagecoach Group HQ in Perth. We can’t wait to welcome you on board.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age.

We also live by our five values across Stagecoach:
We plan for the future, We do the right thing, We are stronger together, We are down to earth and We support communities.

Location:
Stagecoach Group HQ, 10 Dunkeld Road, Perth, PH1 5TW

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Group Head Office 10 Dunkeld Road Perth PH1 5TW