Pension and Benefits Administrator (Global)

Job ID: 41955

Location: Birmingham : 1 Trinity Park : Bi

Position Category: Administration/Business Support

Position Type: Employee Regular

The next chapter for LRQA

The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider.

With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.

Role Purpose:

The Pension and Benefits Administrator is responsible for managing the day-to-day operations of pension and benefits plans globally, ensuring compliance, governance, and effective communication. The role involves supporting plan administration, the integration of new plans, and contributing to continuous process improvements. It aims to deliver a customer-centric service while ensuring employee engagement and adherence to statutory and operational standards.

Role Responsibilities:

1. Oversee the administration of DC and DB pension and benefit plans globally, ensuring compliance with local regulations and company procedures.
2. Address employee queries, resolve issues, and ensure timely and accurate completion of enrolments, cancellations, and changes.
3. Ensure accurate processing of employee/employer contributions and premiums on time, maintaining a smooth experience.
4. Manage membership data reconciliation and maintain accurate records across pension providers, payroll, and HR systems.
5. Coordinate IAS19 accounting exercises and liaise with stakeholders to ensure accurate membership information for actuaries.
6. Support the creation and delivery of communication plans and financial wellbeing activities.
7. Track and process pension/benefit-related invoices, maintaining up-to-date records of budgets and actual costs.
8. Stay current with legislative changes, market trends, and pursue professional development opportunities.
9. Support the integration of pension and benefits plans for newly acquired businesses, ensuring smooth transitions and alignment with global standards.
10. Contribute to the continuous improvement of pension and benefits processes, ensuring they align with the global reward strategy.
11. Maintain up-to-date global pension/benefits summaries and associated documentation to ensure accurate and accessible information.
12. Assist with the preparation and review of benefits statements, annual pension increases, and ensure accurate filing of pensions documentation.
13. Ensure all cyclical tasks and periodic reporting (e.g., pension increases, benefits reviews) are completed in a timely manner.

This role is offered on a hybrid basis and is based in Birmingham ideally at least 2 days a week.

What will you bring?

1. Customer focused with a solution mindset
2. Data Analysis experience using Microsoft Excel
3. Ideally +2 years pensions and or benefits administration experience across DB and DC pension schemes
4. Attention to detail and high level of accuracy
5. Ability to work collaboratively as a team
6. Strong communication and interpersonal skills
7. Ability to work in a fast paced environment

In this role the successful incumbent will help support the management and administration of pensions and benefits plans worldwide by focusing on administration, governance and communication of plans. Its a great time to join as we help to define the function looking ahead. The role will provide Global exposure amongst a team that is evolving therefore a great opportunity to help make your mark and growth and development.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future.