Pension Administrator & Senior Pensions Administrator

BranWell Ford; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A dynamic pensions consultancy is seeking an experienced Senior DC Pension Administrator to manage member and client queries related to DC pension schemes. Responsibilities include ensuring compliance with service level agreements and mentoring junior associates, with additional benefits like flexible working arrangements and a competitive salary package.

Benefits

Competitive salary with discretionary bonus

Hybrid and flexible working

Generous pension scheme

25 days of flexible annual leave

Qualifications

• Proven experience in administering occupational pension schemes, particularly DC schemes.
• Experience coaching and supporting junior associates.
• Strong proficiency in relevant computer systems and applications.

Responsibilities

• Administer DC pension schemes and handle queries from members and clients.
• Train, support, and mentor junior team members.
• Ensure service level agreements and performance standards are met.

Skills

Interpersonal skills

Attention to detail

Time management

Organizational skills

Education

Experience in administering DC pension schemes

Tools

Pension management software

Job description

Social network you want to login/join with:

Pension Administrator & Senior Pensions Administrator, Surrey

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Client:

BranWell Ford

Location:

Surrey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

66562e0b4947

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Are you a detail-oriented pension professional ready to take your career to the next level? A dynamic pensions consultancy is seeking an exceptional Senior DC Pension Administrator who can transform complex pension challenges into seamless solutions.

Position Overview
As a Senior DC Pension Administrator, you will be responsible for providing exceptional administration services for both member and client queries related to DC pension schemes, ensuring that all service level agreements and performance standards are met. You will also play a crucial role in mentoring and supporting junior team members.

Responsibilities
* Administer DC pension schemes, handling member and client queries
* Ensure service level agreements and performance standards are achieved
* Act as a senior technical reference point for complex cases
* Review and challenge work performed by junior associates
* Train, support, and mentor junior team members
* Assist with complex projects and complaint resolution
* Identify areas for service improvement and communicate findings
* Ensure targets and deadlines are consistently met

Requirements
* Proven experience in administering occupational pension schemes, particularly DC schemes
* Experience coaching and supporting junior associates
* Excellent interpersonal, written, and verbal communication skills
* Strong time management and organisational abilities
* High level of accuracy and attention to detail
* Customer-focused and quality-oriented approach
* Proficiency in relevant computer systems and applications

Benefits
* Competitive salary with a discretionary bonus
* Hybrid and flexible working
* Future-Focused Financial Security: Take advantage of a generous pension scheme, designed to support your long-term financial wellbeing and help you build a robust retirement strategy
* Flexible Annual Leave Tailored to Your Lifestyle: Benefit from 25 days of annual leave with a unique flexibility that allows you to buy or sell additional days, giving you unprecedented control over your work-life balance and personal time

How to Apply

To apply for this position, please send a copy of your CV including the job reference number.

To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.