Pension Administrator

Guidant Global; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pension administration firm is seeking experienced Pension Administrators to support a large number of clients. The role involves managing processes related to pension schemes and requires strong numeracy and communication skills. A commitment to quality and attention to detail is essential. The position offers a competitive salary and benefits including holidays and a company-matched pension.

Benefits

23 days' holiday, rising to 27

Company matched pension

Life assurance

Paid volunteering day

Qualifications

• Experience with DB pension schemes.
• Ability to manage multiple work streams.
• Strong accuracy and attention to detail.

Responsibilities

• Adapt to varying workloads and complete tasks to deadlines.
• Assist in planning and training activities.
• Maintain and improve customer experience.

Skills

Pension administration experience

GMP and LSA guidelines knowledge

Excellent numeracy skills

Attention to detail

Strong written communication skills

Intermediate Microsoft Office skills

Job description

Social network you want to login/join with:

Business area: Member Events - Our member events team provides full-service pension administration to 180 private sector clients. This involves servicing the retirement journey for over 1.2 million people and their families. The team is made up of 300 people working in administration and technical roles.

Working hours: Monday to Friday, 9am to 5.30pm, 40 hours per week

Key skills required (ALL ESSENTIAL):

· Pension administration experience with knowledge and experience of DB pension schemes.

· Demonstrable experience working across multiple work streams, with a solid understanding of GMP and LSA guidelines.

· Excellent numeracy and data inputting skills.

· Great accuracy, attention to detail and quality management 'get it right first time ' skills.

· Strong written communication skills in a variety of communication channels.

· The ability to use Microsoft Office, including Excel, at an intermediate level.

Reporting into

Capita Pensions

Expectations on communication, timelines for shortlist and any other timely agreements:

Capita Pension Solutions is currently looking to recruit three Pension Administrators to join our team on a permanent basis. If you have pensions administration experience and if you're the type of person who enjoys attention to detail tasks, then this opportunity could be for you!

Working hours: Monday to Friday, 9am to 5.30pm, 40 hours per week

Job Description:

What you'll be doing:

• Adapt to varying demands and workloads with a commitment to ensure tasks are completed to deadline whilst maintaining excellent levels of quality.
• Assist in planning and training activities in line with project needs, to achieve performance and project target metrics.
• Understand the importance and deliver against individual objectives and to contribute to the achievement of departmental objectives and business results.
• Work within set Key Performance Indicators and quality standards.
• Complete all tasks using current work procedures and best practice.
• Create and maintain consistent and accurate scheme records and events.
• Understand the importance of Continuous Improvement be able to collate and interpret data to seek opportunities both within the project and core administration functions, improving customer experience and challenging existing processes including training and being a role model in the team.
• Supporting and shadowing team members to share knowledge and expertise.
• Adhering to Quality Management Systems and complying with regulations and policies from Capita and relevant regulatory bodies.
• Taking ownership of personal and performance development, undertaking all relevant training courses, including mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance department.

What we're looking for:

• Pension administration experience with knowledge and experience of DB pension schemes.
• Demonstrable experience working across multiple work streams, with a solid understanding of GMP and LSA guidelines.
• Excellent numeracy and data inputting skills.
• Great accuracy, attention to detail and quality management 'get it right first time ' skills.
• Strong written communication skills in a variety of communication channels.
• The ability to use Microsoft Office, including Excel, at an intermediate level.

About Capita Pension Solutions

Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What's in it for you:

• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform