Pension Administration Team Leader

Arthur J. Gallagher & Co. (AJG); Liverpool City Region; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join Gallagher as a Pension Administration Team Leader, where you'll influence operations within our Pensions Outsourcing Practice. Leverage your pension administration expertise while fostering a team committed to outstanding quality and client satisfaction. Enjoy a variety of benefits, including flexible holidays and comprehensive health plans, while contributing to a diverse and inclusive workplace.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Volunteering days

Discounted gym membership

Qualifications

• Minimum of 2 years in a Principal/Senior Administrator or Deputy Team Lead role.
• Experience with DB, DC, CARE, or Hybrid pension schemes.
• Strong IT proficiency, especially in Microsoft Office.

Responsibilities

• Responsible for client relationships and trustee meetings.
• Manage pensioner payrolls and internal audits.
• Support team development and process improvements.

Skills

Client Relationship Management

Leadership

Pensions Administration

Problem Solving

Microsoft Office

Education

QPA or PMI qualifications

Job description

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are thrilled to present an outstanding opportunity to step into the role of Pension Administration Team Leader within our Pensions Outsourcing Practice. Your proficiency in Defined Benefits (DB) and/or Defined Contribution (DC) pensions administration will have a substantial influence as you guide our high-reaching team. This position is crucial in supporting occupational pension schemes, upholding outstanding quality standards, and encouraging a culture of continuous improvement.

How you'll make an impact

In this role, you will be responsible for building strong client relationships and actively engaging in trustee and client meetings. You will offer expert advice on pension-related queries while keeping abreast of industry developments. Addressing errors and complaints with effective, detailed solutions is crucial, as is encouraging and supporting team members to reach their highest potential. You will coordinate all aspects of pensioner payrolls, ensuring projects are completed accurately and on time. Conducting internal audits and driving process improvements are also key responsibilities, along with monitoring staff performance and providing constructive feedback to foster continuous growth.

About You

• Experience with DB, DC, CARE, or Hybrid pension schemes is highly valued.
• QPA or PMI qualifications are beneficial but not crucial.
• A minimum of 2 years in a Principal/Senior Administrator or Deputy Team Lead role.
• Confirmed experience in pension scheme administration and complex calculations.
• Strong leadership and mentorship abilities to successfully guide your team.
• Proficiency in IT, particularly Microsoft Office.
• Demonstrated experience in managing client relationships.

Gallagher Behaviors

• Demonstrates integrity, trust, and personal responsibility.
• Establishes relationships, collaborates, and communicates effectively.
• Focuses on client excellence, planning, and achieving results.
• Exhibits business knowledge, critical thinking, and creativity.

All backgrounds and experiences welcome. Seeking multifaceted leader passionate about pensions. Join Gallagher to make a difference in insurance and risk management!

#LI-TM2

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.