Peer Support Worker (Night time)

City of York Council; York; On-site; GBP 24,000 - 28,000; Full time

Job summary

The City of York Council seeks a Peer Support Worker for night shifts to provide vital support within the community mental health hub. This role requires empathy, flexibility, and a strong commitment to helping individuals navigate their mental health challenges effectively. The ideal candidate will have a personal understanding of mental health issues and be prepared to engage with clients in a caring and professional manner.

Qualifications

• Experience in mental health support or personal experience.
• Ability to maintain professional boundaries.
• Strong interpersonal skills.

Responsibilities

• Offer peer support to individuals at the community mental health hub during night shifts.
• Maintain case notes and record client feedback.
• Coordinate with the multidisciplinary team for the service.

Skills

Peer Support

Empathy

Flexibility

Job description

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Aim Of The Post

The Peer Support Worker (Nights) sits within the Social Prescribing and Peer Support service, which forms a part of the wider adult services at York Mind. The service is based within York Community Mental Health Hubs, which are part of the Transforming Our City project across the city and include partners from the local authority, NHS and other voluntary sector organisations. As a Peer Support Worker (Nights), you would be responsible for offering peer support to people who access the 24/ 7 community mental health hub between the hours of 8pm and 8am. This support could be for a range of issues, from improving a person’s health and wellbeing, supporting them to develop a plan for linking into day time activities and support, helping to tackle loneliness or just being a listening ear. Flexibility will be key and you will be able to draw on your own experience of mental health to support others whilst maintaining professional boundaries. It is important to understand that you will be working with people who may have serious mental illness.

• To work within the Community MH Hubs and be part of the multidisciplinary team working across the city.
• To act as a Peer Support Worker providing responsive and ongoing support and onward referrals to clients accessing the service over night.
• To proactively support the coordination of the peer support and wider Hub service, working in accordance with processes and procedures.
• Maintain accurate case notes and play an active role in gathering feedback and data to support reporting requirements of the service.
  
  

EXTERNAL VACANCY

Aim Of The Post

The Peer Support Worker (Nights) sits within the Social Prescribing and Peer Support service, which forms a part of the wider adult services at York Mind. The service is based within York Community Mental Health Hubs, which are part of the Transforming Our City project across the city and include partners from the local authority, NHS and other voluntary sector organisations. As a Peer Support Worker (Nights), you would be responsible for offering peer support to people who access the 24/ 7 community mental health hub between the hours of 8pm and 8am. This support could be for a range of issues, from improving a person’s health and wellbeing, supporting them to develop a plan for linking into day time activities and support, helping to tackle loneliness or just being a listening ear. Flexibility will be key and you will be able to draw on your own experience of mental health to support others whilst maintaining professional boundaries. It is important to understand that you will be working with people who may have serious mental illness.

Main Deliverables

• To work within the Community MH Hubs and be part of the multidisciplinary team working across the city.
• To act as a Peer Support Worker providing responsive and ongoing support and onward referrals to clients accessing the service over night.
• To proactively support the coordination of the peer support and wider Hub service, working in accordance with processes and procedures.
• Maintain accurate case notes and play an active role in gathering feedback and data to support reporting requirements of the service.
  
  

Please find the recruitment pack and application form on the Job page of York Mind’s Website.

York Mind - Jobs

Closing date: Tuesday 15 July 2025 at 12 midnight

City of York Council (CYC) advertise vacancies on behalf of schools, academies and external organisations (third parties). CYC are not responsible for the recruitment and employment practices of these third parties and accept no liability in relation to the vacancy and any subsequent recruitment or employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

Seniority level

• Seniority level

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