Peer Support Worker (Carer Experience) – Mental Health

NHS Jobs; Dawlish; On-site; GBP 23,000 - 28,000; Full time

Job summary

Devon Partnership NHS Trust is seeking a Peer Support Worker to use lived experience to help others feel understood and supported within a hospital service. You will work as part of a team, sometimes with individuals or groups, using your experience to aid recovery and empower choices.

The role emphasises building trust, safeguarding, and collaborative care planning while maintaining safe boundaries and privacy across multiple settings in the area.

Qualifications

• Have personal experience that helps you understand the people you will support.
• Be happy to use your experience to help other people.
• Understand that people recover in different ways.
• Understand what peer support is.
• Have a basic understanding of mental and physical health.
• Have basic computer skills.
• Understand how to help keep people safe.
• Be a good listener.
• Be kind, patient and understanding.
• Stay calm when someone is upset or distressed.
• Be able to talk and listen to people.
• Be able to write simple and accurate notes.
• Work well with individuals and groups.
• Work well as part of a team.
• Be open to advice and feedback.
• Work on your own when needed.
• Plan and organise your work.
• Understand the limits of your role and ask for help when needed.
• Be able to travel to different places in the area you support.

Responsibilities

• Listen to people without judging them.
• Build safe and trusting relationships.
• Use your own experience to help others.
• Help people decide what recovery means to them.
• Support people to work towards their own goals.
• Help people recognise their strengths.
• Support people to make their own choices.
• Help people understand their rights.
• Help people prepare for meetings about their care.
• Support people at appointments, meetings or activities.
• Help people find useful services, groups and activities.
• Help people connect with their community and support networks.
• Support activities for individuals and groups.
• Work with families and carers when appropriate.
• Keep clear and accurate records.
• Tell a senior member of staff if you are worried about someone's safety.
• Follow Trust policies and keep information private.

Skills

Listening

Boundaries

Empathy

Teamwork

Communication

Education

Care Certificate

Peer Support Worker training

DBS check

Health and social care qualification

Tools

Basic computer skills

Job description

Devon Partnership NHS Trust is seeking a Peer Support Worker to use lived experience to help others feel understood and supported within a hospital service. You will work as part of a team, sometimes with individuals or groups, using your experience to aid recovery and empower choices.

The role emphasises building trust, safeguarding, and collaborative care planning while maintaining safe boundaries and privacy across multiple settings in the area.