PCN Manager and Digital and Transformation Lead

Integrated Care System; Letchworth; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A dynamic primary care network seeks a PCN Manager and Digital and Transformation Lead to enhance healthcare delivery. This full-time position requires leadership in project management, budget oversight, and collaboration across various practices for strategic innovations in local healthcare services.

Qualifications

• Significant experience in management or coordination in primary care.
• Experience of leading or supporting teams and workforce planning.
• Good understanding of NHS structure and priorities.

Responsibilities

• Lead coordination and delivery of PCN projects and initiatives.
• Ensure compliance, governance, and effective budgeting.
• Build relationships with GP practices and stakeholders.

Skills

Project management

Budget management

Leadership

Change management

Education

Degree level education or equivalent experience

Management or leadership qualification (ILM, NVQ, PRINCE2)

Project management training

Job description

PCN Manager and Digital and Transformation Lead

Icknield Primary Care Network (PCN), are looking for an experienced healthcare manager to support the effective delivery and strategic transformation of services across the PCN. This position is offered on a full-time, fixed term contract until March 2026 in line with Network Contract Enhanced Service specification (DES). The role can be based from home with travel to the PCN practices, but this will need to be discussed at interview.

This is a flexible and collaborative role, working in close partnership with the clinical directors, practice leads and wider system stakeholders. The individual will play a key role in driving innovation, service integration, and continuous improvement within general practice, in accordance with the requirements of the Network Contract DES and aligned with our local strategic priorities.

Main duties of the job

• Leading the coordination and delivery of existing and new PCN projects, including those linked to the DES, IIF and Enhanced Access Service
• Supporting workforce planning and management of ARRS roles
• Ensuring the smooth day-to-day operation of the PCN including governance, compliance, and contract management
• Maintaining a good knowledge of key policies from relevant government departments and agencies, and support PCN staff to understand and interpret these locally
• Overseeing budgets and funding streams related to PCN activity
• Preparing financial reports in line with PCN objectives
• Building and maintaining effective relationships with local GP practices, Hertfordshire and West Essex ICB and other stakeholders.

About us

Icknield PCN is a well-established and dynamic PCN covering a population of over 58,500 patients registered with our 5 member Practices in Letchworth, Baldock and Ashwell (North Hertfordshire).

Our team includes a variety of different professionals who can offer peer support and shared learning. This role will work as part of this large team that includes:

• First contact physiotherapists
• Social prescribers
• Clinical pharmacists and pharmacy technicians

We encourage our team members to share ideas and to offer suggestions for how our services can be delivered to improve our patient care across our local population.

Job responsibilities

If you would like to find out more informationabout this role, please see the attached job specification.

Person Specification

Qualifications

• Educated to degree level or equivalent experience in a relevant field
• Management or leadership qualification (e.g., ILM, NVQ, PRINCE2)
• Project management training

Experience

• Significant experience in a management or coordination role, ideally in primary care
• Experience of working across multiple organisations or practices
• Experience of successfully delivering change and improvement programmes
• Budget management and financial reporting experience
• Experience of leading or supporting teams Experience of workforce planning or HR processes
• Good understanding of the structure and priorities of the NHS, primary care, and integrated care systems
• Experience of working in a PCN or with general practice
• Experience of contract or service-level agreement management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.