PCN Care Coordinator - Modality Walsall West One

Modality Partnership; Walsall; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated care coordinator to enhance patient and staff satisfaction. In this pivotal role, you will work closely with key stakeholders, ensuring seamless care for patients while empowering them to be active decision-makers in their health journey. Your ability to collaborate within a healthcare team and seek continuous feedback will be essential in improving services and contributing to business planning. If you are passionate about patient care and thrive in a supportive environment, this opportunity is perfect for you.

Qualifications

• Ability to work sensitively with patients and their families.
• Experience in healthcare team collaboration and service improvement.

Responsibilities

• Work with stakeholders to harmonise working practices.
• Support patients in preparing for clinical conversations.

Skills

Patient Care Coordination

Communication Skills

Team Collaboration

Feedback Seeking

Job description

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role. Your job is to work directly with key stakeholders to help us harmonise ways of working and improve working practices to improve patient and staff satisfaction. You will be the key link to the people whose care you are supporting, operating as a go-to person to ensure that their care is seamless, they are active decision-makers in their own care, and that everyone involved is working together. Care coordinators provide extra time, capacity, and expertise to support patients in preparing for or in following up clinical conversations they have with primary care professionals.

You will love this job if you are able to work sensitively with patients, their families, and carers, are able to work as part of a healthcare team to seek feedback, continually improve the service, and contribute to business planning. If you feel this is the ideal opportunity for you and you want to rise to the challenge of this opportunity, we welcome your application to join our growing team of likeminded people.

Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment stage.

Pre-employment Vaccinations: As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks: All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

References: References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history: You must notify us of any employment gaps of 6 weeks or more.