PCN Care Coordinator

NHS; Southend-on-Sea; On-site; GBP 20,000 - 28,000; Part time

Job summary

A healthcare provider in Southend-on-Sea seeks a part-time care coordinator for 22.5 hours per week. The role involves supporting various healthcare projects and collaborating with the management teams. Candidates should have experience in healthcare support, excellent communication skills, and a Diploma Level 2 in Health and Social Care. Join a dynamic team focused on delivering exceptional patient care.

Qualifications

• Experience of working within healthcare or the community sector to support vulnerable groups.
• Ability to deliver person-centred support in a non-judgmental way.
• Experience of completing holistic person-centred care planning assessments.

Responsibilities

• Support SS9-South PCN in delivering high-quality primary health care projects.
• Co-ordinate attendance for SS9-South PCN meetings with external stakeholders.
• Oversee the deliverance of the Enhanced Access programme.

Skills

Excellent person-centred planning experience

Strong local knowledge for accessing key support

Strong listening and communication skills

Motivated by helping people

Education

Diploma Level 2 in Health and Social Care

Job description

SS9 South PCN has an opportunity for a care coordinator to join our team on a part-time basis for 22.5 hours per week, across 3 days. The post-holder will provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients.

If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

Main duties of the job

• Support SS9-South PCN in the delivery of high-quality primary health care projects & systems.
• Support the Management teams & clinical director to ensure the smooth running of the PCN operations.
• Co-ordinate attendance for the SS9-South PCN in meetings with external stakeholders, ensuring appropriate personnel attend in relation to PCN services.
• Co-ordinate the deliverance of seasonal covid vaccination programmes including ordering, arranging mutual aid, and reporting to the ICB.
• Oversee the deliverance of the Enhanced Access programme, to include setting rotas, sourcing and agreeing staff allocations.
• Overseeing the usage of appointments and undertaking any required reporting to the ICB.
• Support rota and allocations for the ECP teams & provide daily support for allocation of visits and route planning.
• Liaise with practices own administrators regarding PCN staff availability, ensuring PCN staff rotas are aligned & available within the practices.
• Assist in HR provision ensuring appraisals / 1-2-1s and Return to Work meetings are delivered timeously.
• Arrange and co-ordinate mandatory training for clinicians & staff within the SS9-South PCN including practices own staff as well as PCN employed staff.
• Organise procurement of office equipment, supplies, & services within agreed budgets for provision of the Enhanced access service.
• Be aware of performance & quality indicators for all aspects of primary care.
• Liaise & work with SS9-South PCN Practices on an ad-hoc project basis.

About us

SS9 South is a forward-thinking PCN of two well-established practices: Pall Mall Surgery and Highlands Surgery. Together, we provide exceptional care to a diverse population of 35,000 patients. Our focus is on delivering outstanding patient care while fostering a supportive and fulfilling environment for our staff.

At SS9 South, our dedicated team includes GPs, physician associates, nurse practitioners, a frailty team, emergency care practitioners (ECPs), nurses, associate practitioners, healthcare assistants (HCAs), phlebotomists and social prescribers. We also have a large, knowledgeable administrative team that works closely with our clinicians to ensure seamless patient care. We believe in fostering an inclusive and collaborative working environment where ideas are valued and contributions are recognised.

We seek an outstanding individual to join our team and contribute their expertise to our thriving practice. If you are interested in becoming part of our supportive and dynamic environment, please contact [e-mail]

Job responsibilities

Ifyou would like to find out more information about this role, please see theattached job specification.

Person Specification

Qualifications

• Diploma Level 2 in Health and Social Care, or an equivalent qualification

Experience

• Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
• Familiar with local resources and services, including how to access them.
• Motivated by helping people, with care and empathy.
• Able to deliver person-centred support in a non-judgmental way.
• Experience of completing holistic person-centred care planning assessments.
• Strong listening and communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.