PC Support Technician

Dobbs Defense Solutions; Cornholme; On-site; GBP 45,577 - 55,705; Full time

Job summary

A technology solutions provider is seeking a PC Support Technician to join their team. The ideal candidate will provide technical support for network and systems, primarily focusing on maintaining and configuring workstations and other related equipment. Key responsibilities include network vulnerability assessment and management, as well as backups and disaster recovery. The role requires an Associate’s Degree in IT or a related discipline and at least 2 years of relevant experience. This position is onsite in Cornholme, UK.

Qualifications

• Minimum of 2 years of IT/IA experience.
• Understanding of ITIL overview and tier structure.

Responsibilities

• Support network and system vulnerability assessment and remediation.
• Responsible for backups and disaster recovery.
• Assist in developing network operations policies, standards, and procedures.

Skills

System/Network Administration

Server Administration

Information System Security

Knowledge of Microsoft Windows 10

Understanding of DNS, DHCP, and TCP/IP

Understanding of various Desktop Management Systems

Security+ certification

Education

Associate’s Degree in Information Technology or related field

Job description

Job Description

Dobbs Defense Solutions is looking for a PC Support Technician to add to our team. The ideal candidate will provide technical support for our network and systems in Portsmouth, VA. You will be responsible for maintaining, installing, and configuring workstations, ethernet network cabling, and other related equipment, devices, and systems.

Duties

• Support network and system vulnerability assessment and remediation
• Responsible for backups and disaster recovery
• Assist in developing network operations policies, standards, and procedures

Qualifications

Required Education and Experience:

• Associate’s Degree in an Information Technology related discipline (Information Technology, Computer Science, Information System Management, or related field) and 2+ years of IT/IA experience
• Experience in System/Network Administration
• Experience in Server Administration
• Experience in Information System Security
• Understanding of DNS, DHCP, and TCP/IP
• Knowledge of Microsoft Windows 10
• Understand ITIL overview and tier structure
• Understanding of various Desktop Management Systems such as antivirus software, patch management and software delivery
• Security+ certification is preferred

Working Environment

• Onsite

Required Clearance

• Secret

Equal Employment Opportunity Policy

Dobbs Defense Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth or breastfeeding), sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), gender expression and transgender status, national origin, ancestry, age, disability, military or veteran status, marital or domestic partner status, genetic information, citizenship, low-income status or any other status or characteristic protected by applicable law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

Salary Range

Pay range information will be disclosed consistent with applicable state and local pay transparency laws once available. For this position, the anticipated salary range is $68,244.80 annually, depending on experience, qualifications, and overall fit for the role.