Payroll Time and Attendance Specialist

Bright Horizons; Northampton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible working

Holiday entitlements

Discounted childcare

Employee Appreciation Weeks

Annual gala award evening

Discounts on high street retailers

Job summary

Bright Horizons in the United Kingdom is seeking a Payroll Officer to support end-to-end payroll processing, including collating inputs, calculations, statutory payments, and deductions, with UKG and Time & Attendance data handling.

You will investigate discrepancies, perform audits, support system testing, and maintain training materials while partnering with HR and Finance to ensure accurate, timely payroll delivery and a great employee experience.

Qualifications

• Strong understanding of end-to-end payroll processing, including audit, NMW checks (UK payroll essential).
• Experience using payroll and T&A systems (Workday preferred).
• High attention to detail and strong numerical accuracy.
• Strong written and verbal communication and stakeholder management skills.
• Experience contributing to process improvement initiatives.
• Experience in process design and risk management.

Responsibilities

• End to end payroll processing, including collating and processing payroll inputs, calculations, statutory payments, and other payroll related payments and deductions.
• Exception management on the UKG payroll system, including manager queries and reporting.
• Contribute to maintaining training guides and e-learning initiatives for T&A system, providing suggestions for required training based on queries, recurring issues and identifying trends.
• Support line managers in processing and maintaining absence records, including annual leave, sickness, maternity/paternity leave and other time-off requests.
• Investigate and correct T&A discrepancies, including missed punches, overtime, shift patterns, schedules and working-pattern issues.
• Participate in testing of T&A system changes, upgrades and new functionality, including user acceptance testing (UAT) and validation of accurate T&A-to-payroll results.
• Monitor absence records and identify discrepancies between T&A, HR/ payroll records, supporting investigation and resolution of identified issues.
• Reconciliation of T&A hours and time off data following monthly integration, including totals checking, investigation of errors and manual corrections where required.
• First line payroll checking, including peer to peer checking, input validation and variance.
• Maintenance of input trackers for payroll inputs and manual amendments, including payroll checking and evidence folder.
• Proactively identify and resolve payroll issues before payroll submission.
• Escalate risks appropriately while maintaining accountability for resolution using agreed tools, including Risk logs, and take responsibility for continuous improvement within assigned scope, including risk log actions.
• Partner with HR, Finance, and external providers as needed to ensure seamless payroll delivery.
• Act as a key point of contact for payroll queries from internal stakeholders and own the employee experience, ensuring payroll queries are resolved accurately, professionally, and within agreed SLA's.
• Identify inefficiencies in payroll processes and recommend improvements, support Payroll Operations Lead with suggestions for automation and system enhancement initiatives.
• Lead on assigned payroll procedure documentation creation and ongoing reviews.

Skills

End-to-end payroll processing

UKG payroll system

Workday

Audit

NMW checks

Process improvement

Risk management

Stakeholder management

Attention to detail

Numerical accuracy

Communication skills

Tools

Workday

UKG

Job description

This role is responsible for supporting in delivery of accurate, timely, and compliant end-to-end payroll processing, while acting as a key operational owner within the payroll function. This role combines hands on payroll processing with T&A processing and reporting, ownership of assigned controls, process improvement, identifying risks, and collaboration to ensure an excellent employee experience., End to end payroll processing, including collating and processing payroll inputs, calculations, statutory payments, and other payroll related payments and deductions. Exception management on the UKG payroll system, including manager queries and reporting. Contribute to maintaining training guides and e-learning initiatives for T&A system, providing suggestions for required training based on queries, recurring issues and identifying trends. Support line managers in processing and maintaining absence records, including annual leave, sickness, maternity/paternity leave and other time-off requests. Investigate and correct T&A discrepancies, including missed punches, overtime, shift patterns, schedules and working-pattern issues. Participate in testing of T&A system changes, upgrades and new functionality, including user acceptance testing (UAT) and validation of accurate T&A-to-payroll results. Monitor absence records and identify discrepancies between T&A, HR/ payroll records, supporting investigation and resolution of identified issues. Reconciliation of T&A hours and time off data following monthly integration, including totals checking, investigation of errors and manual corrections where required. First line payroll checking, including peer to peer checking, input validation and variance. Maintenance of input trackers for payroll inputs and manual amendments, including payroll checking and evidence folder. Proactively identify and resolve payroll issues before payroll submission. Escalate risks appropriately while maintaining accountability for resolution using agreed tools, including Risk logs, and take responsibility for continuous improvement within assigned scope, including risk log actions. Partner with HR, Finance, and external providers as needed to ensure seamless payroll delivery. Act as a key point of contact for payroll queries from internal stakeholders and own the employee experience, ensuring payroll queries are resolved accurately, professionally, and within agreed SLA's. Identify inefficiencies in payroll processes and recommend improvements, support Payroll Operations Lead with suggestions for automation and system enhancement initiatives. Lead on assigned payroll procedure documentation creation and ongoing reviews.

What We Can Offer You:

• Our benefits include, but are not limited to;
• Flexible working and holiday entitlements
• Discounted childcare
• Quarterly Employee Appreciation Weeks
• Annual gala award evening
• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
• Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Why Bright Horizons?

Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence - with 98% of our 270+ portfolio being rated Good or Outstanding by Ofsted. We're on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

Key Requirements

• Strong understanding of end-to-end payroll processing, including audit, NMW checks (UK payroll essential).
• Experience using payroll and T&A systems (Workday preferred).
• High attention to detail and strong numerical accuracy.
• Strong written and verbal communication and stakeholder management skills.
• Experience contributing to process improvement initiatives.
• Experience in process design and risk management.

Desirable Experience

• Additional experience that would be beneficial but not essential.
• Nice to have skills or background or experience that could support fast development in the role.

Qualifications

• Formal qualifications required or preferred for the role, you can mark these as essential or desirable.

Personal Attributes

• Demonstrates ownership and accountability in all tasks.
• Proactive in identifying and solving problems, raising as appropriate.
• Collaborative and supportive across teams, working closely with other department as one team, to reach shared goals.
• Committed to accuracy, compliance, and continuous improvement.
• Focused on delivering a high-quality employee experience.