Payroll Team Leader

Gold Group; North East; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading facilities management organisation seeks a Payroll Team Leader in Newcastle upon Tyne. This role involves managing payroll operations, leading a team, ensuring compliance with processes, and coaching team members for service excellence. The ideal candidate will possess strong leadership skills and experience in HR and payroll systems.

Benefits

24 days annual leave (+ public holidays)

Life Cover (1.5x annual salary)

Employee discount shopping schemes

Cycle to work scheme

2 corporate social responsibility days

Broad range of learning opportunities

Employee Referral Rewards Scheme

Access to employee networks

24/7 Employee Assistance Program

Qualifications

• Team Leader or Supervisory experience.
• Coaching or experience in developing others.
• Understanding of GDPR.

Responsibilities

• Drive excellence in service delivery and complete activity in line with processes.
• Lead business process mapping and improvements.
• Motivate, manage, and coach the team.

Skills

Coaching

Customer Services

Time Management

Tools

HR & Payroll systems

Microsoft packages

Job description

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Payroll Team Leader, Newcastle upon Tyne

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Client:

Gold Group

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0a1742bae8a1

Job Views:

4

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

Payroll Team Leader

Newcastle upon Tyne

Brief

Payroll Team Leader needed for a large facilities management organisation based in Newcastle upon Tyne who are looking to employ an experienced and well-rounded Payroll Team Leader that takes pride in their work experience in coaching or experience in developing others. The successful candidate would desirably have relevant experience previously being a team leader or supervisor.

• 24 days annual leave (+ public holidays).
• Hybrid Role
• Life Cover is equivalent to 1.5 times annual salary.
• Employee discount shopping schemes for major brands and retailers.
• Cycle to work scheme.
• 2 corporate social responsibility days per year.
• A broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs.
• Attractive Employee Referral Rewards Scheme.
• Access to our growing employee networks.
• 24/7 Employee Assistance Program and access to mental wellbeing app.

What the role entails:

Some of the main duties of the Payroll Team Leader will include:

• Drive excellence in service delivery, ensuring that the team completes activity in line with statutory or agreed processes.
• Co-ordinate all audit activity for own work teams, with timely monthly sign off.
• Lead business process mapping, process transformation and improvement sessions with their team and implements improvements in liaison with the Payroll Manager and other key members of the HR Operations Team as appropriate.
• Improve and maintains process documentation and procedures to ensure they are fit for purpose taking into consideration feedback from stakeholders.
• Motivate, manage, lead and coaches the team to deliver service excellence against key performance indicators and challenging metrics.
• Coach members of the team in their activities to support their individual development, provide feedback on areas for improvement, and also provide 'hands-on' support where required.
• Manage a clear plan of monthly and annual activity for the team to understand peak periods.
• Develop strong working relationships with the Shared Service Centre Leadership Team and other team leaders to provide a seamless service to those outside of Shared Services.
• Work closely with the SAP technical teams to help to analyse any system build requirements and also to verify any data loaded.
• Deputise for the Payroll Manager as required.

What experience you need to be the successful Payroll Team Leader:

• Team Leader or Supervisory experience
• Coaching or experience in developing others.
• Understanding of GDPR
• HR & Payroll systems
• Working knowledge of Microsoft packages.
• Knowledge of current GDPR.
• Customer Services.
• Ability to prioritise and work with colleagues to deadlines.

This really is a fantastic opportunity for a Payroll Team Leader to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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