Payroll Supervisor

Loungers Ltd; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK hospitality group is seeking a Payroll Administrator to work in their central Bristol location. This role involves ensuring compliance in payroll for 10,000 employees, requiring strong skills in payroll processing and teamwork. Ideal candidates will have relevant experience in payroll, excellent attention to detail, and the ability to manage queries effectively. Benefits include 28 days holiday, a bonus, and a vibrant workplace culture.

Benefits

50% off food

Up to 10% bonus

Pension contribution

24/7 mental health support

Company events

Qualifications

• 1+ years' experience in a similar role running UK payrolls.
• Good excel experience and ability to manipulate large data sets.
• Experience in a multi-site business.

Responsibilities

• Complete periodic tasks to deliver payroll reports.
• Analyse rotas to find errors and discrepancies.
• Respond to employee queries effectively.

Skills

Experience in UK payroll

Time management

Teamwork

Excel skills

Attention to detail

Problem-solving

Understanding of payroll legislation

Education

CIPP Payroll Technician Certificate

Tools

Fourth system

Job description

About us

Loungers is a substantial and growing operator in the UK hospitality sector, operating over c300 sites in England and Wales across three distinct but complementary brands, Lounges, Cosy Club, and Brightside. Founded in 2002 by three friends who wanted to create a neighbourhood caf-bar that they would want to go to, the Group is now the only growing all-day operator of scale in the UK and has consistently outperformed the wider UK hospitality sector over the past three years. Despite being the fastest growing caf/restaurant group in the Country, Loungers has retained its entrepreneurial spirit and quirky 'Loungey' local community atmosphere.

The role in a nutshell

You will be working closely with the Payroll Manager in a fast-paced team environment to ensure that we are both compliant and diligent in ensuring that payroll administration is completed for our 10,000 employees. You will be part of a wider team within the People team and as the business is growing rapidly, we require an individual with a positive, can-do attitude to support and guide the team in this very busy and exciting time.

Getting into the detail

• Complete periodic tasks on time to deliver reports and checks for the 4-weekly payroll.
• Chase up rotas and rota queries from the sites or operations managers.
• Analyse the rotas to perform checks for errors made, anomalies or discrepancies that need to be queried.
• Downloading and analysing other system reports, to cross reference to the rotas or payroll.
• Identify and create new checks to eradicate errors that arise.
• Review and analyse the payroll, using excel models to pick up all obvious errors and correct them.
• Put our employees first to deal with any employee queries sensitively and effectively, helping maintain the payroll inbox and making sure that sites and Ops are receiving timely responses.
• Maintain records to ensure that all queries and requests relevant for the payroll are completed.
• Build relationships with site staff and operations managers, dealing with queries and providing them with clear and coherent advice.
• Work with the People team to make sure that there are no gaps in process or duplication, so that the Payroll and People team can work together to service the sites and the business.
• Supporting the Payroll Manager with end-of-year reporting tasks and various reports & surveys throughout the year.
• Covering the Payroll Manager when needed by running the end-to-end payroll process.

What you'll bring

• 1+ years' experience in a similar role running UK payrolls with any payroll software.
• Good time management to maintain your own payroll deadlines and assist the team.
• Able to work in a small team.
• CIPP Payroll Technician Certificate (or similar) qualified.
• Good excel experience and knowledge, and ability to manipulate large data sets and analyse these.
• Sensitive attitude in dealing with employee queries.
• Positive, proactive and logical approach to work and problem solving.
• Excellent attention to detail and ability to maintain control and perform reconciliations to ensure accuracy.
• Willingness to take on challenges in a fast-moving environment.
• Sound working knowledge and understanding of payroll legislation to ensure accurate, clear and straight forward responses are given to queries.
• Experience in a multi-site business.
• Working knowledge of Fourth system.
• Supervisor-level experience of supporting payroll team members

What's in it for you?

• A central Bristol based role, working in our beautiful Ritorno Lounge 4-5 days a week
• 28 days holiday (including bank holidays)
• A culture that appreciates ideas and celebrates individuality
• Founder-led business - we might have c300 sites, but we still maintain an entrepreneurial spirit through everything we do
• 50% off food at all Lounges, Cosy Clubs and Brightsides
• Up to 10% bonus
• Pension contribution
• 24/7 mental health support
• Amazing events including LoungeFest - our annual company festival - Christmas parties and more
• We want to work with nice people so if you want to work hard, have fun and be part of the Loungers ride, we'd love to have you