Payroll SME

BT; Birmingham; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

BT Pension scheme

Family leave (24 weeks)

Private GP (UK)

Generous leave policy

Shares saving opportunities

Job summary

BT is seeking a Payroll SME in Birmingham on a hybrid basis (3 days in office, 2 remote). The role focuses on developing payroll reporting, dashboards, and KPI suites while analysing large data sets to drive insights and improve accuracy.

The successful candidate will support payroll operations, ensure regulatory compliance, and partner with HR, Finance, and IT to provide trusted data for leadership decisions.

Qualifications

• Strong experience in data analysis, reporting, or business intelligence.
• Interpret complex data sets and present insights clearly.
• Experience with payroll processes and SAP payroll outputs.

Responsibilities

• Develop, maintain, and enhance payroll reporting suites, dashboards, and KPIs.
• Analyse large data sets to identify patterns and anomalies.
• Provide commentary on payroll trends, variances and headcount costs.
• Support audit activities and compliance monitoring through data findings.
• Assist testing of payroll-related system changes and data integrity.
• Collaborate with Payroll Ops, HR, Finance to ensure data reliability.

Skills

Power BI

Excel

SQL

Data analysis

Reporting

Tools

SAP payroll outputs

Job description

Payroll SME

Snowhill, Birmingham, United Kingdom

Salary: £35,150.00

Birmingham - hybrid working 3 days in the office, 2 wherever.

Why this job matters

In this role, you’ll be part of the People & HR Service Delivery function.

Operating as one unified team, P&HRSD operationalises and enables HR processes to ensure a consistent, high-quality colleague experience. We are the primary gateway for all HR needs — supporting colleagues and people managers through the full employment lifecycle to deliver vital HR services.

Our vision is to create a seamless, connected people experience that empowers individuals and helps BT perform at its best.

As experience owners for all things people-related, we make every interaction with P&HRSD simple, consistent, and meaningful, allowing colleagues to focus on what matters most.

In this role, you’ll ensure colleagues are compensated accurately and on time, building trust and maintaining morale across the organisation. By managing payroll operations effectively and ensuring compliance with complex regulations, the Payroll Professional plays a vital role in supporting BT’s financial integrity and colleague satisfaction.

What you'll be doing

• Develop, maintain, and enhance payroll reporting suites, dashboards, and KPIs to support operational performance and strategic decision-making.
• Analyse large and complex data sets to identify patterns, anomalies, or areas requiring attention or escalation.
• Produce insightful commentary on payroll trends, variances, compliance indicators, headcount & costs.
• Use data to support audit activities, controls testing, and compliance monitoring & translate data findings into practical payroll implications, highlighting risks, root causes, and recommended actions.
• Assist with testing of payroll-related system changes, ensuring data integrity and output accuracy.
• Support continuous improvement initiatives by identifying data-driven opportunities to streamline processes or enhance accuracy.
• Work closely with Payroll Operations, HR, Digital and Finance to ensure consistent, reliable data and reporting.
• Act as a trusted partner to senior leaders, supporting decisions with robust analysis and evidence.

The skills you'll need to succeed

• Strong experience in data analysis, reporting, or business intelligence (Power BI, Excel, SQL, or similar tools).
• Ability to interpret complex data sets and present insights in a clear, compelling manner.
• Excellent attention to detail and a high level of data accuracy.
• Strong problem-solving skills with the ability to think critically and identify root causes.
• Experience working with large data volumes and structured/unstructured data sources.
• Working knowledge of payroll processes, pay types, statutory rules, and SAP payroll system outputs.
• Experience supporting payroll teams in an analytical or reporting capacity

Benefits

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 22 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE

Although these roles are listed as full‑time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.