Payroll Officer (Career Grade)

Wakefield Metropolitan District Council; Wakefield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Wakefield Metropolitan District Council is seeking an enthusiastic individual for their Payroll Team. The role requires previous payroll knowledge and experience, with a focus on detail, communication, and customer service. Join a supportive environment with flexible working patterns and numerous benefits.

Benefits

Flexible working pattern

High-quality training opportunities

Employee support programs

Discounted public transport options

Local Government Pension Scheme (LGPS)

Discounted leisure memberships

Cycle-to-work scheme

Qualifications

• Previous experience in a payroll setting or busy environment with strict deadlines.
• Knowledge of PAYE legislation and HMRC requirements.

Responsibilities

• Provide payroll services to over 10,000 individuals.
• Resolve complex issues pragmatically with customers.

Skills

Attention to Detail

Communication

Customer Service

Adaptability

Tools

Microsoft Office

MHR iTrent

Job description

We have a vacancy in our Payroll Team and are seeking an enthusiastic individual with previous payroll knowledge and experience to join us. If you believe this describes you, we want to hear from you!

If you have transferable skills, are looking for a career change, are a hard worker, and eager to learn and develop into a payroll professional, we also encourage you to apply.

Our team provides payroll services to over 10,000 individuals, including employees, pensioners, councillors, contractors (IR35), and external payrolls for third-party organizations.

We are looking for someone who is diligent, detail-oriented, enthusiastic, and adaptable to change. The ability to work independently and collaboratively to meet competing priorities is essential, along with experience working flexibly based on service needs. Experience in working with customers to resolve complex issues pragmatically is also important.

Essential Requirements

• Previous experience in a payroll setting or a busy environment with strict deadlines
• Effective written, verbal, and interpersonal communication skills for internal and external clients
• Strong attention to detail when inputting and verifying documentation
• Knowledge of under/overpayment calculations, statutory payments, and deductions
• Significant understanding of PAYE legislation and HMRC requirements, with the ability to interpret and advise accordingly
• Experience delivering quality, customer-focused services
• Ability to work independently and collaboratively to meet deadlines
• Proficiency in Microsoft Office and desirable experience with MHR iTrent

Why Wakefield Council?

• We are a leading authority for best practice and an employer of choice
• Flexible full-time working pattern of 37 hours per week
• High-quality training opportunities for career progression
• Supportive work environment promoting well-being and work/life balance
• Access to employee support programs
• Discounted public transport options
• Participation in the Local Government Pension Scheme (LGPS)
• Benefits including discounted leisure memberships, exercise programs, retail discounts, cycle-to-work scheme, and more
• Hybrid working arrangements

Appointment will depend on qualifications, experience, and the interview process. We reserve the right to close the vacancy early once sufficient applications are received, so early application is advised.