Payroll Officer

Action for Children; Cardiff; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Paid leave

Cycle to work

Training opportunities

Flexible parental leave

Life assurance

Blue Light Card

Wellbeing Day

Job summary

Action for Children in Cardiff is seeking an entry level Payroll Officer to deliver a confidential, accurate payroll service within agreed timelines. You will work to internal policies and statutory regulations while maintaining compliance and data integrity.

The role requires methodical work, good numeracy, and strong customer service. Hybrid working is offered, with regular in-office days and progression as you become fully trained.

Qualifications

• Entry level payroll experience considered.
• Experience in a financial environment or customer service.
• Working methodically and in a structured way to deliver a payroll service.
• Excellent communication skills.
• Minimum of 6 months Payroll Legislation experience.

Responsibilities

• Check and update an integrated eHR/payroll database to change salary and payroll data.
• Process statutory notifications and payments (SMP, SSP), deductions and third party payments.
• Work to service standards and maintain clear audit trails.
• Apply internal control procedures and verify changes to payroll.
• Ensure adherence with TUPE and pension legislation.
• Collaborate with People Insight Analyst to use systems and databases.

Skills

Payroll experience

Customer service

Analytical numeracy

Excel proficiency

Tools

Oracle

Excel

Job description

Payroll Officer.

Salary: £26,000 per annum.

Location: Cardiff, Hybrid working1 day a week in the Cardiff office, once fully trained Hybrid working will be 1 day a month in the Cardiff office.

Contract: Permanent, 35 hours per week.

Benefits:

• Over 7 weeks inclusive paid leave which includes bank holidays and the option to buy or sell leave.
• Cycle to work scheme.
• Excellent training and the opportunity to undertake professional training including the Level 5 Children, Young People and Families manager qualification
• Flexible maternity, paternity, and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers
• As part of our commitment to staff wellbeing, you'll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can makea huge differenceto bring lasting improvements to vulnerable children's lives.

A bit about the role

We are looking for an enthusiastic entry level Payroll Officer to deliver a confidential, accurate, professional and effective payroll service within agreed timelines. Ensuring compliance with internal policies, procedures, statutory regulations and third-party requirements.

Howyou'llhelp to create brighter futures

• Checking and updating an integrated eHR/payroll database, to effect changes to salary, other payroll related data.
• Process statutory notifications and payments (e.g. SMP, SSP), voluntary deductions, third party payments and occupational entitlements.
• Work to agreed service standards and maintaining clear audit trails.
• Apply internal control procedures, checking system generated reports to ensure the integrity of submitted changes to the payroll.
• Ensure the correct adherence with TUPE scheme rules and other implications such as maternity differences and TUPE pension legislation.
• Work in conjunction with the People Insight Analyst to utilise systems and databases.

Let’s talk about you

• Entry Level Payroll experience considered
• Experience, gained within a financial environment or Customer Service.
• Working methodically and in a structured way to deliver an efficient transactional payroll service.
• Excellent customer service skills with proven ability to communicate effectively.
• Excellent analytical numeracy skills.
• Use of Microsoft packages in particular Excel to advance level.
• Excellent team player.
• Oracle experience an advantage.
• Minimum of 6 months Payroll Legislation experience.

Please see the Job Description for the full list of accountabilities and requirements.

Please note we are unable to offer visa sponsorship for thisrole.

Our Commitment to Equity, Inclusion and Anti-Racism

At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

Want toknow more about Action for Children?

Find us on Linkedin, Facebook, or YouTube to get to know us better.

Closing Date: Monday 2nd November 2026.

Interviews will be on 4th November 2026 by MS Teams.

JOB DESCRIPTION

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement