Payroll Manager, FTC, The Savoy Hotel

21c Museum Hotels; London; On-site; GBP 50,000; Full time

Job summary

A luxury hospitality establishment in London seeks a Payroll Manager responsible for overseeing the entire payroll function. This role involves managing payroll independently, ensuring compliance with regulations, and collaborating closely with the Finance team. Ideal candidates have experience in luxury hospitality and excellent analytical and communication skills. Competitive salary and extensive benefits offered.

Benefits

Competitive salary

31–33 days of holiday

Cashback for healthcare expenses

Exclusive hotel discounts

Colleague restaurant

Gym access

Employee assistance program

Qualifications

• Proven experience managing payroll independently in luxury hospitality.
• Strong knowledge of payroll legislation and compliance.
• Exceptional communication skills, both verbal and written.

Responsibilities

• Oversee payroll process including monthly runs and compliance.
• Maintain accurate payroll records and handle audit queries.
• Support Finance team with payroll-related tasks and reporting.

Skills

Payroll management

Statutory compliance

Time management

Analytical skills

Communication skills

Proactive attitude

Attention to detail

Problem-solving

Tools

Alkimi-Payescape

Microsoft Office

Job description

Overview

The Savoy, a Fairmont Managed Hotel, is one of the world's iconic hotels with a reputation for outstanding service and luxury. The hotel values talent development and offers competitive benefits. This role reports to the Financial Controller and is an initial 6-month fixed-term contract, extendable subject to business needs.

Job Title

Payroll Manager

Department

Finance

Salary

£50,000 per annum

Purpose

Reporting to the Financial Controller, you will take full ownership of the payroll function at The Savoy Hotel. You will manage all aspects of payroll independently, ensuring accurate, compliant, and timely processing for all employees while collaborating closely with the broader Finance team and People and Culture department.

Accountability

• Taking full ownership of the payroll process, including monthly payroll runs, amendments, bonuses, deductions, taxes, and attachment of earnings orders.
• Ensuring compliance with statutory requirements, HMRC regulations, and Accor internal audit standards.
• Maintaining complete and accurate employee payroll records in the payroll system.
• Liaising with People & Culture, managers, and employees regarding payroll data, queries, and record maintenance.
• Verifying and processing Service Charge, Gratuity & TRONC payments accurately and on time.
• Handling payroll-related audit queries and providing required documentation.
• Training and supporting line managers and leaders on payroll processes and software.
• Preparing reports and updates on payroll for the Financial Controller and hotel leadership.
• Supporting the Finance team with general queries or ad hoc tasks, fostering collaboration across Finance functions.
• Ensuring confidentiality and security of all payroll information at all times.
• Keeping up-to-date with payroll legislation, Revenue updates, and best practices, implementing changes where necessary.

Qualifications

• Proven experience managing payroll independently, ideally within luxury hospitality.
• Strong knowledge of payroll legislation, statutory compliance, and best practices.
• Highly organised with excellent time management and attention to detail.
• Strong analytical skills and ability to problem-solve independently.
• Exceptional communication skills, both verbal and written.
• Self-motivated, proactive, and able to work autonomously while collaborating with a wider team.
• Ambitious and eager to develop your career within luxury hospitality.
• Proficient in payroll software (Alkimi-Payescape) and Microsoft Office.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

• Competitive salary, pension, and life assurance
• 31–33 days of holiday (including public holidays)
• Cashback for wellbeing/healthcare expenses & Perkbox
• Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included); 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants; 20% off at other Gordon Ramsay restaurants and Restaurant 1890
• Free stay at The Savoy after probation
• Colleague restaurant, interfaith prayer room and wellness room
• Laundry services for all colleagues
• Gym access, cycle-to-work scheme and Virgin Active membership discount
• Season ticket loan for commuting
• Employee assistance program
• English classes, optician reimbursements, and local discounts for F&B and retail