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Stoke-on-Trent City Council is seeking an experienced and dynamic leader to head the Payroll, Pension and HR Administration function. You will oversee a professional, efficient service across the organisation, ensuring accurate payments, compliance and excellent customer focus.
Leading a dedicated team, you will modernise processes, champion digital innovation via SAP SuccessFactors and HRIS, and drive service improvement while maintaining robust governance and audit readiness.
Stoke-on-Trent City Council,
Directorate: Chief Executive’s
Section: Workforce
Location: Civic Centre
Grade: Level 13 (Subject to Review)
Hours: 37 hours per week
This advert is open to both internal and external applicants.
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on the Council and our directorates
Stoke on Trent City Council are looking for an experienced and dynamic leader to lead the Payroll, Pension and HR Administration function.
This is a key leadership role responsible for delivering a professional, efficient and fully compliant payroll, pensions and HR administration service across the organisation. You will ensure employees are paid accurately and on time, maintain strong governance and regulatory compliance and provide an exceptional customer focused service to a diverse range of stakeholders.
Leading a dedicated team, you will drive continuous improvement, modernise processes and champion digital innovation through SAP SuccessFactors and associated HR Information Systems. You will play a pivotal role in shaping service delivery, improving operational performance and ensuring the organisation remains at the forefront of payroll and HR administration best practice.
We are seeking a proactive and influential leader who combines technical expertise with a passion for service improvement and people development.
For more information on the role, please contact the Recruiting Manager Sam Hodgson, Sam.Hodgson@stoke.gov.uk
Further information on our Rewards and Benefits can be found here
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.