Payroll Manager

Fourth Enterprises, LLC; Macclesfield; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a leading company in restaurant and hospitality management technology as a Payroll Manager. Be responsible for ensuring operational excellence in payroll delivery, support team development, and enhance customer satisfaction. Enjoy flexible working options, comprehensive benefits, and opportunities for personal growth in a dynamic environment.

Benefits

25 basic holidays plus your birthday off

Flexible working hours

Wellness activities and gym discounts

Laptop and equipment provided

Healthcare expense claim tools

Growth with certifications

Annual meet ups

Enhanced parenting scheme

Cycle to work scheme

Pension and life insurance options

Qualifications

• Self-managed and self-motivated with drive and enthusiasm.
• Ability to adapt to a fast-paced, high-volume environment.
• Excellent management skills including planning and team building.

Responsibilities

• Manage delivery of business activities and support payroll team operations.
• Accountable for management of Payroll Operation Customers and internal/external escalations.
• Support recruitment and onboarding for the department.

Skills

Customer service skills

Leadership skills

Decision making

Excellent written/verbal communication skills

Job description

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!

Interested in joining our smart, fun, and talented team?

The role. . .

• To be responsible for the delivery of the business as usual activities
• Ensure that the Payroll Teams deliver to the UK Service Standards, KPI’s and metrics
• To contribute and support the delivery of UK Operations plans
• To manage and support the development of the payroll teams
• To support and promote the wellbeing of the Payroll Operations Teams
• To contribute and support the overall engagement of the department
• Work closely with other departments to help support the success of customer lifetime loyalty
• Report payroll delivery and performance to Payroll Operations Director
• To be accountable for ongoing management of customer feedback and ENPS for customers
• To be the escalation point for internal and external operational matters
• To support the recruitment and on boarding for the department
• Facilitate team meetings
• Responsible for ensuring processes work effectively
• Responsible for customer overall satisfaction of the Payroll Operation Service
• To build and maintain effective relationships with customers and internal/external stakeholders
• Accountable for the overall management of Payroll Operation Customers
• To self-evaluate and recognize areas of personal development

The ideal candidate . . .

• To be able to drive and enthusiasm, demonstrating the ability to adapt to a fast paced, high volume and rapidly evolving environment
• To be self managed and self motivated
• Customer service skills
• To be an excellent management skills – planning, team building, personal development plans, performance management
• A desire to empower the team and quip them with the necessary technical and inter-personal skills
• Leadership skills
• Decision making
• Excellent written/ verbal communication skills

Benefits

Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!

️️Flexible working! Use our flexible working hours and hybrid working environments to manage it.

️Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.

Laptop and equipment.

Healthcare expense claim tools!

Like in life, at work we also want you to grow with certifications.

Annual meet ups!

Enhanced parenting scheme!

Cycle to work scheme and season ticket loan provided.

Pension and life insurance? Several, for you to choose what looks convenient.

On demand pay tools for you to be able to access salary even before the end of the month!

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.