Payroll Manager

Nory AI; City Of London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A technology-based payroll solutions company in the UK is looking for a Payroll Specialist to manage client payrolls and ensure compliance with legislative demands. Candidates should have solid UK payroll knowledge and experience in a client-facing role. The position allows flexible remote or hybrid work options. Join us to make a meaningful impact in the hospitality sector while enjoying comprehensive benefits and development opportunities.

Benefits

Meaningful equity

35 days of paid leave

Comprehensive private health insurance

Learning & development budget

Home office workspace budget

Qualifications

• Excellent knowledge of UK & Ireland payroll legislation.
• Experience in client-facing payroll roles, ideally within a bureau or agency setup.
• Confidence with payroll systems and HMRC submissions.

Responsibilities

• Act as the go-to payroll contact for clients.
• Manage the full payroll pipeline from pre-sale through live.
• Coordinate with external payroll bureau for accurate processing.

Skills

Knowledge of UK & Ireland payroll legislation

Client-facing payroll experience

Proficiency with payroll systems

Microsoft Office skills

Organizational skills

Clear communicator

Proactive mindset

Job description

Let's fix hospitality, for good.

Hospitality is tough - margins are thin, waste is high, and teams are stretched. But it doesn't have to be this hard. That's why we built Nory.

Our CEO, Conor, knows the pain first-hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling "market-leading" systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he'd had from day one.

Nory is an all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it's operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins.

And we're just getting started. Fresh off a Series B led by Kinnevik, we've grown to 70+ people across Ireland, the UK, and Spain - and demand is scaling faster than we ever imagined.

Please note: this role can be 100% remote within the UK / Ireland, or you can work hybrid from our Holborn, London or IFSC, Dublin office. You must have the right to work in the UK/Ireland to be considered for this role.

What you'll own

• Client partnership: Act as the go-to payroll contact for clients, guiding them through onboarding, implementation, processing and ongoing support
• Processing: Manage the full payroll pipeline (from pre-sale through live), partner with Sales and CS, and own client payroll calendars
• Bureau management: Coordinate with our external payroll bureau to ensure accurate and timely processing for all client accounts
• Compliance & regulation: Keep payroll processes compliant with HMRC, PAYE, NI, pensions, holiday pay, and other regulations. Stay on top of legislative changes and drive updates internally
• Process improvement: Standardise workflows across clients, streamline for efficiency, and partner with Product/Engineering to help shape smarter payroll tools
• Internal expertise: Be the in-house payroll expert, answering queries and ensuring teams have the right documentation and guidance

What you'll bring

• Excellent knowledge of UK & Ireland payroll legislation; US payroll knowledge is a plus
• Experience in client-facing payroll roles, ideally within a bureau or agency setup
• Confidence with payroll systems, HMRC submissions, BACS, Auto Enrolment, P11Ds, and payroll journals
• Solid Microsoft Office skills, especially Excel
• Organisational skills and attention to detail - you thrive when juggling multiple client deadlines
• Clear, confident communicator who can work across clients, third parties, and internal teams
• A sense of ownership: when you spot a problem, you fix it
• Startup mentality: proactive, resourceful, and comfortable wearing many hats

What you'll get in return

Meaningful equity, at Nory everyone is an owner!

35 days of paid leave per year (including bank holidays)

Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK)

Enhanced parental leave and baby loss support

Learning & development culture - ₠1000 personal annual budget + quarterly book budget

₠250 home office workspace budget

Regular team offsites & socials

Offices in either London GB (LABS House, 15-19 Bloomsbury Way) or Dublin IE (Dogpatch Labs, The Chq Building, Custom House Quay, North Wall)

And much more

How we work

Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they're proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win - together.

These are the values we live by:

• We serve up impact with a side of profit
  We prioritise work that delivers real financial results for our restaurant partners.
• We prioritise speed of service
  We move fast, unblock quickly, and deliver with urgency.
• We act like owners
  We own problems, raise the bar, and build better every day.
• We win as a crew
  We grow stronger through feedback, collaboration, and shared wins.

We hire humans.
At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. Your individuality matters, and we're committed to creating an inclusive workplace where everyone can thrive. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race.