Payroll Manager

Teleperformance Ltd; Bristol; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading BPO company is seeking a Head of Payroll to manage payroll operations across the UK and Ireland. The ideal candidate will have 5-10 years of payroll experience with strong leadership skills, knowledge of payroll legislation, and experience with complex payroll scenarios such as TUPE transfers. This role includes generous salary and bonus packages along with flexible working arrangements and career development opportunities.

Benefits

Competitive salary and bonus package

Flexible working arrangements

Career development opportunities

Inclusive and collaborative work culture

Qualifications

• 5–10 years of payroll experience, with at least 3 years in a leadership role.
• Proven experience managing large payrolls across both the UK and Ireland.
• In-depth knowledge of TUPE transfers and their payroll implications.
• Strong understanding of UK and Irish tax, pension, and employment legislation.

Responsibilities

• Lead and manage the end-to-end payroll function for the UK and Ireland.
• Ensure compliance with all relevant legislation.
• Act as the subject matter expert on payroll-related matters.
• Drive continuous improvement initiatives, including automation.

Skills

Leadership

Payroll processing

Communication

Analytical skills

Attention to detail

Education

CIPP qualification or equivalent

Tools

ADP

SAP

Workday

Job description

Head of Payroll – UK & Ireland

Location: United Kingdom (Hybrid/Flexible Working)

Experience Required: 5–10 Years

Industry: BPO

Reports To: Finance Director

Role Overview:

We are seeking an experienced and strategic Head of Payroll to lead and manage payroll operations across the UK and Ireland. This role is critical in ensuring accurate, compliant, and timely payroll processing for all employees, while also driving continuous improvement and operational excellence. Knowledge of TUPE transfers is essential, as is a strong understanding of UK and Irish payroll legislation.

Key Responsibilities:

• Lead and manage the end-to-end payroll function for the UK and Ireland, ensuring accuracy, compliance, and timeliness.
• Oversee payroll processing for multiple entities, including complex payroll scenarios such as TUPE transfers, acquisitions, and restructures.
• Ensure compliance with all relevant legislation, including HMRC and Revenue (Ireland) regulations.
• Act as the subject matter expert on payroll-related matters, advising HR, Finance, and senior leadership.
• Manage relationships with external payroll providers, benefit providers and internal stakeholders.
• Lead payroll audits and ensure robust internal controls are in place.
• Drive continuous improvement initiatives, including automation and process optimisation.
• Support integration of payroll systems with HRIS and finance platforms.
• Provide strategic input into reward, benefits, and compensation planning.
• Lead, mentor, and develop a small team of payroll professionals.

Key Requirements:

• 5–10 years of payroll experience, with at least 3 years in a leadership role.
• Proven experience managing large payrolls across both the UK and Ireland.
• In-depth knowledge of TUPE transfers and their payroll implications.
• Strong understanding of UK and Irish tax, pension, and employment legislation.
• Experience with payroll systems (e.g., ADP, SAP, Workday, or similar).
• Excellent analytical, problem-solving, and communication skills.
• High attention to detail and ability to work under pressure.
• CIPP qualification or equivalent (highly desirable).

What We Offer:

• Competitive salary and bonus package
• Flexible working arrangements
• Career development opportunities
• Inclusive and collaborative work culture