Payroll Manager

Teleperformance; Bristol; On-site; GBP 60,000 - 90,000; Full time

Job summary

Teleperformance is seeking a strategic Head of Payroll for the UK and Ireland, crucial for ensuring accurate payroll processing and driving continuous improvement. This role requires comprehensive knowledge of payroll legislation and substantial leadership experience, focusing on compliance, automation, and team development. The successful candidate will manage relationships with external providers and internal stakeholders, ensuring a collaborative work culture and offering career development opportunities.

Benefits

Competitive salary and bonus package

Flexible working arrangements

Career development opportunities

Inclusive and collaborative work culture

Qualifications

• 5-10 years of payroll experience, with at least 3 years in a leadership role.
• Proven experience managing large payrolls across both the UK and Ireland.
• Strong understanding of UK and Irish tax, pension, and employment legislation.

Responsibilities

• Lead and manage the end-to-end payroll function for the UK and Ireland.
• Ensure compliance with all relevant legislation, including HMRC and Revenue (Ireland) regulations.
• Act as the subject matter expert on payroll-related matters, advising HR, Finance, and senior leadership.

Skills

Payroll Management

Compliance

TUPE Knowledge

Analytical Skills

Communication Skills

Education

CIPP Qualification or Equivalent

Tools

ADP

SAP

Workday

Job description

Overview

Head of Payroll – UK & Ireland

Location: United Kingdom (Hybrid/Flexible Working)

Experience Required: 5–10 Years

Industry: BPO

Reports To: Finance Director

Role Overview:

We are seeking an experienced and strategic Head of Payroll to lead and manage payroll operations across the UK and Ireland. This role is critical in ensuring accurate, compliant, and timely payroll processing for all employees, while also driving continuous improvement and operational excellence. Knowledge of TUPE transfers is essential, as is a strong understanding of UK and Irish payroll legislation.

Key Responsibilities:

• Lead and manage the end-to-end payroll function for the UK and Ireland, ensuring accuracy, compliance, and timeliness.
• Oversee payroll processing for multiple entities, including complex payroll scenarios such as TUPE transfers, acquisitions, and restructures.
• Ensure compliance with all relevant legislation, including HMRC and Revenue (Ireland) regulations.
• Act as the subject matter expert on payroll-related matters, advising HR, Finance, and senior leadership.
• Manage relationships with external payroll providers, benefit providers and internal stakeholders.
• Lead payroll audits and ensure robust internal controls are in place.
• Drive continuous improvement initiatives, including automation and process optimisation.
• Support integration of payroll systems with HRIS and finance platforms.
• Provide strategic input into reward, benefits, and compensation planning.
• Lead, mentor, and develop a small team of payroll professionals.

Key Requirements:

• 5–10 years of payroll experience, with at least 3 years in a leadership role.
• Proven experience managing large payrolls across both the UK and Ireland.
• In-depth knowledge of TUPE transfers and their payroll implications.
• Strong understanding of UK and Irish tax, pension, and employment legislation.
• Experience with payroll systems (e.g., ADP, SAP, Workday, or similar).
• Excellent analytical, problem-solving, and communication skills.
• High attention to detail and ability to work under pressure.
• CIPP qualification or equivalent (highly desirable).

What We Offer:

• Competitive salary and bonus package
• Flexible working arrangements
• Career development opportunities
• Inclusive and collaborative work culture