MAIN PURPOSE OF ROLE
This is a 6-month fixed-term contract.
As part of the People Team, reporting directly to the Chief People Officer and working closely with the Head of People, North, the Payroll, Benefits and People Administration Manager is responsible for the timely, accurate, and compliant end-to-end processing of people administration across the PayPoint Group (approximately 950 employees), including 2 employee payrolls and associated benefits administration covering approximately 500 employees and a pensioner payroll.
As a subject matter expert, the Payroll, Benefits & People Administration Manager will lead a team of 4 administrators to deliver an efficient, accurate, and timely service, providing expert advice and guidance to the wider People Team and colleagues across the business.
This role is hybrid, requiring a minimum of 3 days a week in the Liverpool City Centre office, with the ability to work 1 day per week from the Haydock office.
MAIN RESPONSIBILITIES
- Lead the People Payroll & Administration Team to ensure delivery of an efficient, accurate, and customer-focused people administration service covering the entire employee lifecycle.
- Ensure timely and accurate end-to-end processing of all payroll inputs, including overtime, salary changes, deductions, commissions, tax code changes, pension deductions, vouchers, bonuses, SMP, SSP, and student loans.
- Oversee the processing of the pensioner payroll.
- Complete payroll reconciliations, justify discrepancies, and liaise with finance as needed.
- Produce payslips, P45s, P60s, and P11Ds.
- Administer benefits such as pension plans, medical plans, cycle schemes, holiday buy schemes, and reward programs.
- Manage employee equity plans, including Share Incentive Plan, Deferred Bonus Scheme, and Long-Term Incentive Plan.
- Coordinate with HMRC on all matters related to National Insurance, tax, and end-of-year returns.
- Ensure compliance with all HMRC and statutory requirements, including Auto Enrolment and Real Time Information.
- Prepare and submit annual PAYE Settlement Agreements.
- Maintain data integrity within the HR system, Sage People.
- Collaborate with the payroll software provider for upgrades and testing.
- Provide management reports on payroll and HR metrics.
- Handle payroll-related inquiries and support audits.
- Produce HR reports, including gender pay gap, CEO ratio, and disclosures for reports.
- Support other members of the People Team as needed.
QUALIFICATIONS AND EXPERIENCE REQUIREMENTS
- Payroll qualification or 4-5 years of payroll management experience.
- Strong knowledge of payroll and HR systems, especially Sage 50 Payroll.
- Proficiency in MS Excel and Word.
- Knowledge of HMRC statutory requirements.
- Experience with benefits and share scheme administration.
- Leadership experience managing a small team.
- Member of CIPP (Chartered Institute of Payroll Professionals).
- Knowledge of process improvement methodologies such as Lean.
PERSON SPECIFICATION
- Attention to detail and high accuracy.
- Numerate and data-driven.
- Ability to work under pressure and meet deadlines.
- Proactive and hands-on attitude.
- Excellent time management and multitasking skills.
- Discretion and confidentiality.
- Strong relationship-building skills.
- Process improvement mindset.