Payroll and Benefits Assistant

Bibby Financial Services United Kingdom; Oxford; Hybrid; GBP 28,000; Full time

Job summary

A leading financial services company in Oxford is seeking a reliable Payroll and Benefits Assistant to join their team. The role involves day-to-day payroll administration and employee benefits management. Candidates should have strong payroll knowledge, excellent attention to detail, and the ability to handle confidential information. This position offers a competitive salary of £27,500 per annum and is a full-time, permanent opportunity with a hybrid work model.

Qualifications

• Excellent customer service skills are essential.
• Must have payroll knowledge within an HR or payroll team.
• Experience working with payroll or HR systems is required.
• High proficiency in Excel is necessary.
• Strong attention to detail is critical.
• Candidates should be analytical and calm under pressure.
• Ability to identify efficiencies and implement improvements in processes.
• Knowledge of HR legislation is a must.

Responsibilities

• Assist the payroll team to ensure SLAs are met.
• Manage payroll ticketing and respond to employee queries.
• Work with HR Operations for accurate data transfer.
• Compile non-interface payroll data for payroll processing.
• Conduct monthly payroll checks for accurate payments.
• Review payroll reports and finalize third-party payments.
• Calculate and submit termination payments.
• Ensure quality of data transfer between systems.

Skills

Customer service skills

Payroll knowledge

Experience with payroll or HR systems

Excel skills

Attention to detail

Analytical skills

Calm under pressure

Process improvement skills

Knowledge of HR legislation

Written communication skills

Job description

Overview

Payroll and Benefits Assistant - Banbury - Hybrid

Bibby Financial Services have an exciting opportunity available for a reliable Payroll and Benefits Assistant to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £27,500 per annum.

As our Payroll and Benefits Assistant, you will be responsible for assisting with the day-to-day administration of payroll and employee benefits. This role requires a strong understanding of payroll processes, excellent attention to detail, and the ability to handle confidential information with discretion.

Responsibilities

• Working with the payroll team and liaising with them regularly to ensure SLAs are met.
• Covering the Pay & Benefits e-mail box, managing the payroll ticketing system daily and responding to employee pay queries.
• Working with the HR Operations team to ensure accurate data is transferred via the HR interface.
• Collating all non-interface payroll data using reports, collations from the business or ad hoc requests and submitting to payroll in line with the payroll calendar.
• Conducting monthly payroll checks to ensure starters, leavers and movers are paid correctly and on time.
• Checking the monthly payroll report and working with the assigned authorisers to sign the payroll and third party payments off in line with the payroll calendar.
• Calculating and submitting termination payments.
• Quality checking the transfer of data between the HR system, payroll and the flexible benefits system.

Qualifications

• Excellent customer service skills
• Payroll knowledge, gained within working within a wider HR or payroll team
• Experience of working with a payroll or HR system
• Excellent Excel skills
• Strong attention to detail
• Analytical
• Calm under pressure
• Ability to identify efficiencies for processes and implement improvements
• Knowledge of HR legislation and able to evidence keeping this up to date
• Great written skills

About us

We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

We’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.

We know our value lies in our brilliant people; it is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want; we believe in them and celebrate their success.

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues – they make us the business with which every SME wants to partner.

Apply

Not ticking every box? That’s totally okay. We recognise that some of you may hesitate to apply unless you meet every single requirement. At BFS, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply even if you don’t have everything that’s listed just yet. Drop us your application, we’d love to hear from you.

If you would like to join us, please click Apply today to be considered as our Payroll and Benefits Assistant — we would love to hear from you!

We’re absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.

We reserve the right to close applications early. No agencies, please.