Payroll Advisor

Poundland; Walsall; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Walsall is seeking a Payroll Services Advisor to ensure timely payroll for over 17,000 colleagues. The ideal candidate will have substantial payroll management experience, strong Excel skills, and a commitment to accurate, detail-oriented work. The role offers opportunities for professional development, bonuses, and various employee benefits, establishing a supportive work culture.

Benefits

Professional development

Bonus potential

Free on-site parking

Onsite coffee lounge

Exclusive store discounts

Family-friendly benefits

My Staff Shop

Life assurance cover

Health & wellbeing programme

Generous holiday allowance

Pension scheme

Qualifications

• At least 2 years of experience managing payroll for 3,000+ employees.
• Skilled in Excel (V-lookups, pivot tables, formulas).
• Strong communication skills and a customer-first mindset.

Responsibilities

• Processing payroll for a large, multi-site organization.
• Input and maintain accurate payroll data, ensuring confidentiality.
• Resolve colleague queries promptly and efficiently.

Skills

Payroll management

Excel (V-lookups, pivot tables)

Strong communication skills

Detail-oriented

Tools

ResourceLink or similar HRIS

Job description

Are you a payroll professional with a keen eye for detail and a passion for people? We're looking for a Payroll Services Advisor to join our team where your work helps ensure that over 17,000 colleagues across the UK and Ireland are paid accurately and on time. As a Payroll Services Advisor, you will play a key role in delivering timely and accurate payroll services for both 4-weekly and monthly pay runs. You'll be working closely with a collaborative team, ensuring a smooth and compliant payroll process.

We uphold three core behaviours that guide all our actions: Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority. Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive. Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

Responsibilities

• Processing payroll for a large, multi-site organisation (UK & Ireland), covering over 17,000 colleagues across various pay frequencies.
• Support diverse payroll processes across retail, distribution centres, and our Customer Support Centre.
• Input and maintain accurate payroll data, ensuring confidentiality and compliance with deadlines.
• Resolve colleague queries promptly and efficiently, collaborating with line managers for timely resolutions.
• Handling a range of payroll matters including statutory payments, absence, and auto-enrolment.
• Supporting continuous improvements to simplify processes and enhance service delivery.

Qualifications

• At least 2 years of experience managing payroll for 3,000+ employees.
• Skilled in Excel (V-lookups, pivot tables, formulas).
• Experience with ResourceLink or a similar HRIS/payroll system is desirable.
• Strong communication skills and a customer-first mindset.
• A team-focused, solutions-driven approach and great attention to detail.

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we''ve created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves!

Benefits

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Free On-Site Parking
• Onsite Coffee Lounge
• Exclusive Store Discounts
• Family-Friendly Benefits
• My Staff Shop
• Life Assurance Cover
• Health & Wellbeing Programme
• Generous Holiday Allowance
• Pension Scheme