Payroll Administrator

EFA Engineering Ltd; Southampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

EFA Engineering Ltd is seeking a Payroll Administrator/HR Pay Reward Manager in Southampton to support a large-scale payroll remediation programme. The role involves administering payments, communicating with around 3,000 employees, answering queries, and ensuring statutory payroll compliance.

You will explain complex calculations related to pay, pensions, tax, National Insurance, and holiday pay, and work with HMRC and pension providers to ensure accurate arrangements.

Qualifications

• Experience in payroll administration or payroll remediation programmes.
• Ability to explain complex pay calculations (pensions, tax, NI, statutory payments, holiday pay, NMW).
• Experience dealing with employees to resolve pay-related queries.

Responsibilities

• Support delivery of a payroll remediation programme by administering payments and producing employee communications.
• Explain pay calculations clearly and assist with revisions to communications when needed.
• Respond to payroll queries, ensure compliance with statutory requirements and payments on schedule.
• Review evidence for statutory payments, recalculate entitlements, and issue revised communications as required.
• Liaise with HMRC, pension providers, and other stakeholders to ensure correct tax and pension arrangements.
• Produce draft guidance and policy documents on revised employment status determinations and pay matters.
• Maintain accurate payroll records in line with legislation and internal policies.
• Identify recurring issues and suggest process improvements within payroll processes.

Skills

Payroll knowledge

Communication skills

Analytical skills

Numerical accuracy

Stakeholder management

Attention to detail

Problem solving

Education

CIPP qualification or equivalent payroll accreditation

Tools

Microsoft Excel

Payroll systems

HMRC systems

Job description

Role: Payroll Administrator/HR Pay Reward Manager

Location: Southampton_ Full-time with 3 days per week onsite

Contract Length: Up to 6 Months

Vetting: Security Clearance required

Job Responsibilities

Support the delivery of a large-scale payroll remediation programme by administering payments, producing employee communications, responding to queries, and ensuring compliance with statutory payroll requirements.

The role requires strong payroll knowledge and the ability to explain complex calculations relating to pay, pensions, tax, National Insurance, statutory payments, holiday pay, and National Minimum Wage in a clear and accessible manner

As a HR Pay and Reward Manager, your main responsibilities will be:

• Assist with the production and distribution of letters, emails, and other communications to approximately 3,000 individuals, explaining payment calculations and payment components including National Minimum Wage, Statutory Payments, Holiday Pay, and Pension contributions.
• Develop clear guidance, FAQs, briefing materials, and support documentation to help individuals understand the methodology and calculations used.
• Respond to and resolve queries relating to payroll calculations, pensions, statutory payments, holiday pay, tax, National Insurance, and National Minimum Wage compliance.
• Review and process supporting evidence for statutory payments, including sickness and maternity-related documentation, recalculate entitlements where required, and issue revised communications.
• Ensure all payments are accurately processed and issued in line with approved calculations and programme timelines.
• Liaise with HMRC, pension providers, and other relevant stakeholders to ensure correct tax, National Insurance, and pension arrangements are implemented.
• Produce draft guidance, policy documents, and employee-facing materials covering revised employment status determinations, pay-related matters, and statutory employment rights.
• Maintain accurate records and ensure compliance with payroll legislation, organisational policies, and data protection requirements.
• Support continuous improvement activities by identifying recurring issues and recommending process enhancements.
• Experience of payroll administration, payroll remediation, or employee payment processing.
• Strong understanding of National Minimum Wage regulations, Holiday Pay calculations, Statutory Payments, PAYE tax, National Insurance, and workplace pensions.
• Experience dealing directly with employees or customers to resolve complex pay-related queries.
• Experience producing written guidance, FAQs, communications, or policy documentation.
• Experience working with payroll systems and large volumes of employee data.
• Understanding of HMRC payroll requirements and statutory obligations.
• Excellent written and verbal communication skills with the ability to explain complex payroll calculations clearly.
• Strong analytical and numerical skills with high levels of accuracy and attention to detail.
• Ability to investigate and resolve payroll discrepancies and payment queries.
• Strong stakeholder management skills and the ability to work effectively with external providers and regulatory bodies.
• Good organisational skills with the ability to manage competing priorities and deadlines.
• Proficient in Microsoft Office applications, particularly Excel.
• CIPP qualification or equivalent payroll accreditation.
• Experience supporting payroll remediation, employment status reviews, or regulatory compliance programmes.
• Knowledge of public sector payroll processes and employment legislation.