Payroll Administrator

JPMorganChase; Poole; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a leading global financial services company as a Payroll Administrator, where you will support payroll processes for approximately 23,000 employees. You will be responsible for ensuring payroll accuracy, managing queries, and building strong relationships with internal and external teams, contributing to the success of their payroll operations.

Qualifications

• Experience in a controls-focused environment.
• Ability to prioritize workload and work independently.
• Positive, proactive approach to tackling issues.

Responsibilities

• Ensure accuracy and timeliness of the payroll process.
• Resolve payroll queries within SLA.
• Support the UK Payroll Manager with ad-hoc activities.

Skills

UK payroll experience

Microsoft Office Suite

Excel

Numerate with UK tax and NI calculation knowledge

Strong written and verbal communication skills

Attention to detail

Time-management skills

Customer service skills

Tools

SAP

ADP

Alteryx

UIPath

Job description

Job Description

Great opportunity to join the Payroll Team and assist in the production of payroll-related services for JPMC using an insourced, hosted software for approximately 23,000 employees.

As a Payroll Administrator in the Payroll Team, you will be responsible for the collection, formatting, and input of payroll information into the payroll system, checking and analyzing payroll outputs, and resolving queries.

Job Responsibilities

1. Develop a full understanding of internal payroll procedures and the insourced, hosted payroll software.
2. Ensure accuracy and timeliness of the complete end-to-end payroll process through appropriate review, audit, and checks.
3. Resolve payroll queries within SLA.
4. Establish and build relationships with all internal teams and external bodies such as HMRC and DWP.
5. Follow up on employee overpayments, claims, and queries.
6. Provide support to the UK Payroll Manager and wider team, and assist with ad-hoc/annual activities such as year-end activities and project requirements.

Required Qualifications, Capabilities, and Skills

• Previous UK payroll experience and knowledge of UK payroll processes.
• Numerate with UK tax and NI calculation knowledge.
• Proficient in Microsoft Office Suite, with advanced Excel skills.
• Experience working in a controls-focused environment.
• Strong written and verbal communication skills.
• Excellent attention to detail, investigative, and query handling skills.
• Good time-management skills.
• A positive and proactive approach to tackling issues, with escalation where necessary.
• Ability to prioritize workload and work independently.
• Strong customer service skills.

Preferred Qualifications, Capabilities, and Skills

• Knowledge of an insourced payroll model.
• Experience with SAP or ADP systems.
• Experience with IT solutions like Alteryx, UIPath, or similar for process automation or enhancement.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to prominent clients worldwide. Our approach is to serve clients with excellence, building trusted, long-term partnerships to help achieve their objectives.

We value diversity and inclusion and are committed to equal opportunity employment, making reasonable accommodations for applicants and employees as needed.

About The Team

Our Corporate Functions team spans finance, risk, human resources, and marketing, supporting the company's success. Human Resources plays a key role in shaping the employee experience, culture, and workforce diversity, working closely with leadership to hire, develop, and retain top talent.