Payroll Administrator

Greggs plc; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Payroll Administrator to join their dynamic team in Newcastle upon Tyne. This full-time role offers the opportunity to ensure the accurate and timely delivery of payroll services to over 28,000 employees. The ideal candidate will thrive in a collaborative environment, demonstrating strong organizational and numerical skills while managing payroll processes. With a focus on employee development and community engagement, this company provides a vibrant workplace culture where your contributions will be valued. Join this forward-thinking organization and embark on a rewarding career journey!

Benefits

Colleague discount up to 50%

21 days annual leave plus bank holidays

Profit share scheme

Career progression opportunities

Employee Assistance Programme

Digital gift card discounts

Share save schemes

Flexible working hours

Supportive workplace culture

Qualifications

• Experience in payroll processing and customer service.
• Strong IT skills and familiarity with Microsoft 365.
• Ability to manage multiple priorities and work under pressure.

Responsibilities

• Manage end-to-end payroll processing for over 28,000 colleagues.
• Provide high-quality customer service and resolve payroll queries.
• Identify and implement process improvements in payroll operations.

Skills

SAP Payroll

Customer Service

Microsoft 365

Numerical Skills

Organizational Skills

Attention to Detail

Education

CIPP Technician Qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Teams

SharePoint

Job description

We have an exciting opportunity for a Payroll Administrator to join the payroll team at Greggs.

Working at our Head office in Newcastle upon Tyne, you will work within a vibrant, close nit team to ensure accurate and timely delivery of Payroll.

We can offer you:

• Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees whohave at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-relatedand wellbeing issues, 24 hours a day, 365daysa year. Including a mobile app providing a range of wellness content on physical, mental, social,andfinancial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online couponsand lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, andprovide support to one another

About the role

This is a full-time role (35 hours per week) however flexibility in this will be considered

• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Newcastle upon Tyne

What you'll do

The successful candidate will maintain effective procedures and processes to ensure accurate and timely delivery of Payroll to more than 28,000 colleagues that are paid weekly across our Retail and Supply Chain teams.

The key responsibilities and duties are:

• End to End Payroll Processing
• Providing a high level of customer service
• Starters, Leavers, Maternity/Adoption/Paternity leave
• Tax code changes, Student Loans, Court Orders
• Leave of Absences, Dependency Leave, Bereavement leave, Sickness
• One-off Payments, Cycle to Work
• Interim Payments
• Third Party Payments
• Excellent written and verbal communication skills
• Payslip Enquires
• Taking ownership of specific processes, maintaining documentation
• Identifying and implementing process changes
• Assist with overseeing the resolution of queries from employees relating to Payroll, recognising when to escalate
• Identify opportunities for process improvement, delivering agreed improvement initiatives
• Provide high standard of customer service, consistency with internal standards and operational compliance
• Strong skills in planning, prioritising, and organising
• Experience/technical knowledge in operating within a payroll team

About you

You will fit right into this role if you can demonstrate:

You are a strong team player, able to build good working relationships at all levels

Ideally you will have experience of SAP Payroll and/or CIPP Technician qualification

High levels of accuracy and attention to detail

Experience of, and the ability to multi-task and work with multiple priorities calmly and at pace

Strong administrative and organisational skills

Multi-tasking and working with multiple priorities at pace, delivering results within tight timescales

IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams

Strong numerical and analytical skills

You are self-motivated with the ability to work under pressure and using own initiative

Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

• Contract Details Monday to Friday, however some flexibility may be required
• Closing Date 07 May, 2025
• Job Category Head Office
• Business Unit Finance
• Location Newcastle Upon Tyne, United Kingdom