Payroll Administrator

Cintra HR & Payroll Services Ltd; Newcastle upon Tyne; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Pension matching 5%

Wellbeing support

Job summary

Cintra HR & Payroll Services Ltd in Newcastle upon Tyne is seeking a Payroll Administrator to join our Outsourced Payroll team. You will own a portfolio of client payrolls from start to finish, ensuring accuracy, timeliness, and compliant reporting.

With at least 1 year of end-to-end payroll experience and sound HMRC knowledge, you will build client relationships, handle RTI/pension files, and grow payroll expertise in a supportive, award-winning environment.

Qualifications

• At least 1 year of end-to-end payroll experience.
• Good understanding of HMRC legislation and pension/enrolment rules.
• Strong numeracy and attention to detail.
• Proficient in Microsoft Excel and Outlook.
• Proven client-facing experience with clear written and verbal communication.
• Calm and resilient under deadline pressure; able to manage workload independently.

Responsibilities

• Process a portfolio of client payrolls end to end within agreed timeframes.
• Produce employee documents and submit RTI and pension files for clients.
• Process HMRC and third party payments and create statutory payment schedules.
• Carry out manual calculations for starters/leavers, tax, NI and related duties.
• Use imports for efficient data processing and build your payroll toolkit.
• Liaise with clients and HMRC, communicating clearly and professionally.

Skills

End-to-end payroll experience

HMRC legislation knowledge

Numeracy

Microsoft Excel

Client-facing communication

Calm under deadlines

Independent working

Team player

Education

CIPP qualification or payroll study

Tools

Outlook

Job description

Payroll Administrator

Application Deadline: 27 August 2026

Department: Outsourced Payroll

Employment Type: Permanent - Full Time

Location: Newcastle upon Tyne

Compensation: £26,250 - £31,000 / year

Description

Join our Outsourced Payroll Team as a Payroll Administrator !

We are Cintra. Known for our award-winning software that delivers payroll solutions to over 1000 clients. If you're passionate about payroll and are eager to join a dynamic team of seasoned professionals, this is the opportunity for you.

As the proud recipient of the Payroll Service Provider of the Year 2025 award at the CIPP Annual Excellence Awards, we offer exciting opportunities for professional development, competitive bonus structures, and a collaborative work environment.

Our modern offices are located in Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley. This area boasts a thriving creative community, rich local heritage, and a lively social scene.

Why This Role Is Different

If you are the kind of person who gets genuine satisfaction from getting things right, who notices the detail others miss, takes pride in accurate work, and brings a positive can-do energy to everything you do, this role was built for you. As a Payroll Administrator at Cintra, you will own a portfolio of client payrolls from start to finish, working as part of a close-knit, supportive team where your contribution matters from day one. You will be processing payrolls accurately and on time, building client relationships, and developing your technical payroll knowledge in an environment that genuinely invests in its people.

Key Responsibilities:

• Process a portfolio of client payrolls end to end within agreed timeframes, accurately, methodically, and to schedule every time
• Produce employee documents and submit RTI and pension files on behalf of clients
• Process HMRC and third party payments and create statutory payment schedules
• Carry out manual calculations covering starters and leavers, tax and NI, student loans, pensions, apprenticeship levy, employment allowance, and Small ER relief
• Use imports for efficient data processing, building your technical toolkit as you go
• Liaise directly with clients and HMRC, communicating clearly, professionally, and proactively

What We’re Looking For

You are precise by nature. You care about doing things properly, you are hungry to keep learning, and you bring a positive energy to the team around you. You stay calm when deadlines are tight and you understand that in payroll, the detail is everything.

Essential

• At least 1 year of end-to-end payroll experience and a keenness to deepen that knowledge further
• Good understanding of HMRC legislation, statutory payments, and pension and auto-enrolment rules
• Good numeracy skills and a high level of attention to detail
• Good working knowledge of Microsoft Excel and Outlook
• Proven experience in a client-facing environment with clear and confident written and verbal communication skills
• Resilient and calm under deadline pressure, able to maintain your standards when the pace picks up
• Able to work independently and manage your own workload within agreed timeframes
• A genuine team player with a strong work ethic and a real eagerness to keep developing

Desirable

• A CIPP qualification or equivalent payroll study in progress or completed

Why Join Cintra?

At Cintra we know our colleagues are our biggest asset and an investment in them is an investment into the company. We offer:

• Hybrid and flexible working arrangements supporting your work-life balance
• Employer matched pension contribution to 5%
• Wellbeing support through our company-funded health plan, health checks and employee assistance program
• Onsite parking
• And more!

We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.