Payroll Administrator

Elior; Macclesfield; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Free meals

Flexible working

31 days holiday (33 after 2 years)

Volunteer days

Career development

Pension & life cover

Exclusive discounts

Job summary

Elior UK is seeking a Payroll Administrator to join our team. You will support payroll processes, handle queries and maintain employee records, delivering a professional service across the business.

You’ll work with HR and Finance to ensure accurate payroll delivery, compliance with HMRC rules, and confidentiality. The role involves data handling, problem solving and cross‑functional collaboration.

Qualifications

• Experience in payroll or a busy admin role is desirable.
• Strong organisational skills and accuracy are essential.
• Proficient IT skills and ability to learn new systems.

Responsibilities

• Maintain accurate employee records including starters, leavers and changes.
• Manage the Dayforce payroll inbox and prioritise queries.
• Provide first-line support for Dayforce login or access issues.
• Investigate payroll discrepancies and respond to employee queries.
• Ensure payroll information complies with HMRC regulations.
• Liaise with pension, benefits teams and third-party payroll providers.
• Support payroll audits and continuous improvement initiatives.
• Handle confidential data in line with GDPR and work cross-functionally.

Skills

Organised

Attention to detail

Data handling

Microsoft Office

Dayforce familiarity

Customer service

Tools

Dayforce

Job description

We're looking for an organised and detail-focused Payroll Administrator to join our team. Whether you already have payroll experience or you're an experienced administrator looking to develop your career in payroll, we'd love to hear from you.

In this role, you'll play a key part in ensuring our payroll processes run smoothly, supporting colleagues with payroll and system queries, maintaining accurate employee records, and helping to deliver an excellent service across the business. If you're highly organised, enjoy working with data, and can confidently prioritise a busy workload, this could be the perfect opportunity for you.

What you'll be doing...

As a Payroll Administrator, you'll support the smooth running of the payroll function while ensuring compliance with statutory requirements and internal policies. You'll work closely with HR, Finance and colleagues across the business to provide an efficient and professional service.

• Maintain accurate employee records, including starters, leavers and changes to pay or personal details.
• Manage the Dayforce payroll inbox, responding to and prioritising queries.
• Provide first-line support to colleagues experiencing Dayforce login or system access issues via phone and email.
• Investigate and resolve payroll discrepancies and employee queries in a timely manner.
• Ensure payroll information is processed accurately and in line with HMRC regulations and company policies.
• Liaise with pension providers, benefits teams and third-party payroll providers where required.
• Support payroll audits and continuous improvement initiatives.
• Maintain confidentiality and handle sensitive employee data in line with GDPR.
• Build positive working relationships with colleagues across the business to deliver an excellent payroll service.

Working pattern: Monday to Friday | 8am -4:30pm | Hybrid working, 3 days in the office, 2 days at home

Job ID: 7364

What can you bring?

We're looking for someone who is highly organised, enjoys working with detail, and can confidently manage multiple priorities. You'll be a great fit if you have:

• Previous payroll experience (desirable), or significant experience in a busy administrative role with transferable skills.
• Excellent organisational skills with the ability to prioritise a varied workload and meet deadlines.
• Strong attention to detail and a high level of accuracy.
• Good IT skills, with confidence using Microsoft Office and learning new systems (experience with Dayforce would be an advantage).
• Good communication skills and a professional, customer-focused approach when dealing with colleague queries.
• An understanding of payroll processes, payroll legislation, tax and pensions would be beneficial, but not essential.
• The ability to work independently while also collaborating effectively within a team.

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
• Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind – 31 days of holiday, and after two years, even more with 33 days.
• Leave for life’s important moments – whether family, personal or unexpected.
• Give back time – paid volunteering days for the causes you care about.
• Room to grow – career development and learning opportunities for all stages of your career.
• Financial security – pension schemes and life assurance.
• Exclusive discounts – save on entertainment, leisure, and even travel!

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!