Payroll Administrator

Biffa Waste Services; High Wycombe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in waste management is seeking a Payroll Administrator to join their Employee Services team. The successful candidate will ensure accurate and timely payroll services, maintain compliance with regulations, and support internal stakeholders. This role offers an opportunity to contribute to continuous improvement initiatives and drive service excellence in payroll processes.

Qualifications

• Proven experience in a high-volume payroll environment.
• Comprehensive knowledge of statutory payments and deductions.
• Solid understanding of payroll legislation and HMRC regulations.

Responsibilities

• Execute payroll processes in accordance with defined SOPs.
• Maintain service delivery within agreed SLAs and KPIs.
• Serve as the first point of contact for payroll-related queries.

Skills

Attention to detail

Customer service

Problem-solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A quick look at the role

We are seeking a highly capable and detail-oriented Payroll Administrator to join our Employee Services team. You will be responsible for delivering accurate, timely, and compliant payroll services, ensuring a high level of customer satisfaction for both internal and external stakeholders.

Your core responsibilities

• Execute all payroll processes in accordance with defined Standard Operating Procedures (SOPs), ensuring full compliance and accuracy.
• Maintain service delivery within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Accurately collate, verify, and process employee information into the Dayforce payroll system.
• Calculate pay period changes, ensuring alignment with HMRC guidelines and contractual obligations.
• Check payroll data for accuracy and completeness, including information received from the T&A system, to ensure employees are paid correctly and on time.
• Serve as the first point of contact for payroll-related queries, resolving issues efficiently and professionally within agreed timeframes.
• Provide guidance and support to internal stakeholders on payroll and HR system usage.
• Proactively identify and contribute to continuous improvement initiatives within payroll processes to drive efficiency, accuracy, and service excellence.
• Support the administration of employee benefits.

Our essential requirements

• Proven experience in a high-volume payroll environment with strong attention to detail and accuracy.
• Comprehensive knowledge of statutory payments and deductions, including maternity, paternity, and other leave entitlements.
• Solid understanding of payroll legislation, pension schemes, and HMRC regulations.
• Confident with all Microsoft applications including Excel, Word, and Outlook.
• Resilient with the ability to work under pressure and to tight deadlines.