Payroll Administrator

Marc Daniels; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A market leading company in High Wycombe is seeking a detail-oriented Payroll Administrator. The role involves executing payroll processes, ensuring compliance, and providing excellent customer service to stakeholders. Ideal candidates will have experience in high-volume payroll environments and a solid understanding of payroll legislation.

Qualifications

• Proven experience in high-volume payroll environment.
• Comprehensive knowledge of statutory payments and deductions.
• Solid understanding of payroll legislation and HMRC regulations.

Responsibilities

• Execute payroll processes ensuring compliance and accuracy.
• Maintain service delivery within SLAs and KPIs.
• Resolve payroll-related queries efficiently.

Skills

Attention to detail

Customer service

Problem solving

Time management

Tools

Dayforce payroll system

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are seeking a highly capable and detail-oriented Payroll Administrator to join a market leading company based in High Wycombe. You will be responsible for delivering accurate, timely, and compliant payroll services, ensuring a high level of customer satisfaction for both internal and external stakeholders.

Responsibilities:

• Execute all payroll processes in accordance with defined Standard Operating Procedures (SOPs), ensuring full compliance and accuracy.
• Maintain service delivery within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Accurately collate, verify, and process employee information into the Dayforce payroll system.
• Calculate pay period changes, ensuring alignment with HMRC guidelines and contractual obligations.
• Check payroll data for accuracy and completeness, including information received from the T&A system, to ensure employees are paid correctly and on time.
• Serve as the first point of contact for payroll-related queries, resolving issues efficiently and professionally within agreed timeframes.
• Provide guidance and support to internal stakeholders on payroll and HR system usage.
• Proactively identify and contribute to continuous improvement initiatives within payroll processes to drive efficiency, accuracy, and service excellence.
• Support the administration of employee benefits.

Requirements:

• Proven experience in a high-volume payroll environment with strong attention to detail and accuracy
• Able to commute to High Wycombe
• Comprehensive knowledge of statutory payments and deductions, including maternity, paternity, and other leave entitlements
• Solid understanding of payroll legislation, pension schemes, and HMRC regulations.
• Confident with all Microsoft applications including Excel, Word and Outlook
• Resilient with the ability to work under pressure and to tight deadlines

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