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Payouts Assistant

Shawbrook

Greater London

On-site

GBP 30,000 - 40,000

Full time

3 days ago
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Job summary

A leading finance company is seeking a Payouts Assistant to provide exceptional customer service in a competitive environment. This role involves managing payout requests, ensuring compliance, and maintaining high standards of documentation. The ideal candidate will demonstrate strong attention to detail, have experience in the finance sector, and possess excellent organizational skills.

Benefits

27 days holiday per year
Access to Headspace app
Employee Assistance Programme (EAP)
Flexible holiday scheme
Discounts on gym memberships

Qualifications

  • Exceptional attention to detail and focus.
  • Experience in sales admin/client services.
  • Proficient in MS Office, especially Excel.

Responsibilities

  • Manage incoming payout requests efficiently.
  • Perform systematic document checks of loan documentation.
  • Ensure all credit conditions requested by underwriters are met.

Skills

Attention to detail
Problem-solving
Organisation skills
Data input accuracy

Education

Experience in auto finance
Client services experience

Tools

MS Office
Excel

Job description

Shawbrook Greater London, England, United Kingdom

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Shawbrook Greater London, England, United Kingdom

Join to apply for the Payouts Assistant role at Shawbrook

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

  • Want to be part of a bank built for the dynamics of the modern world
  • Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
  • Enjoy finding new and better ways to solve complexity and make things happen
  • Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
  • Care about society and the environment and want to be part of a business that cares too
  • Want to continue to grow professionally and be the best version of yourself

The Role

The Payouts Assistant role aims to provide the best customer service in the competitive finance market, manage incoming payout requests in the most efficient way, and provide checking and monitoring functions to Client Services Department for JBR Capital.

  • Perform systematic document checks of loan documentation
  • Produce final payout packs for our Finance team
  • Follow up with and inform colleagues on the progress of payouts
  • Ensure all credit conditions requested by underwriters are met
  • Check bank details and finance clearance on vehicles
  • Adhere to general regulatory and internal compliance

The Person

  • Exceptional attention to detail and focus
  • Hard-working with excellent organisation skills
  • Initiative to solve problems and adapt quickly
  • Proactive and eager to take on new challenges
  • Accurate data input and error-checking
  • Experience in the auto finance industry
  • Experience of sales admin/client services/sales support/account management/operations within the financial services arena
  • Proficiency in MS Office, particularly Excel, would be a plus

Reward

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

  • Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
  • Free access to Headspace, a mindfulness & meditation digital health app
  • Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
  • EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
  • Cycle to work scheme
  • Discounts on gym membership

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

  • Minimum of 27 days holiday per year
  • Option to buy or sell holiday days through our flexi-holiday scheme
  • Discounts on gym membership nationwide
  • Access to discounts on a range of high street and online brands
  • Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

  • Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
  • Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Finance
  • Industries
    Banking and Financial Services

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