Payments Technical Analyst

www.topfinancialjobs.co.uk - Jobboard; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Payments Technical Support Analyst, where you will manage technology aspects for central payments services. This role is crucial in ensuring smooth operations for both internal and customer-facing applications. You'll collaborate with diverse teams, resolve technical issues, and maintain documentation, all while thriving in a dynamic environment. If you are results-driven and possess strong analytical skills, this opportunity offers the chance to make a significant impact. Embrace this chance to grow in a multicultural setting and contribute to exciting projects that shape the future of payments.

Qualifications

• General understanding of payments and compliance business areas.
• Ability to analyse and articulate problems clearly.

Responsibilities

• Analyse development requirements from project managers.
• Manage software deployments to test environments.
• Collaborate with vendors to resolve technical issues.

Skills

Analytical Skills

Problem-Solving

Interpersonal Skills

Communication Skills

Organizational Skills

Tools

Oracle Database

IBM MQ Interfaces

IBM Websphere

Urban Code

Job description

Duration: 12 Months (Possibility for extension)

Location: London/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile

As our Payments Technical Support Analyst, you will play a pivotal role in managing all technology aspects related to non-production environments for our central payments services hub and instant payments applications. Your contributions will directly impact our internal back-office operations and customer-facing applications.

Key Responsibilities:

• Analyse development requirements from project managers and business analysts.
• Maintain technical documentation for core applications and their interfaces.
• Manage software deployments to test environments and keep installation documentation updated.
• Collaborate with vendors and internal teams to resolve technical issues.
• Communicate readiness of technical changes to QA testers and Project Managers.
• Create change documentation, including maintenance requests and user template change requests.
• Facilitate change migration between development and QA test environments, ensuring smooth handovers to production support teams.
• Participate in project and progress meetings, managing and reporting project delivery as required.
• Assist with unit testing of technical changes alongside service owners.

Who You Are:

• You have a general understanding of payments and compliance business areas.
• You thrive in a complex matrix of business SMEs and IT teams.
• You can analyse and articulate problems clearly and concisely.
• Your communication skills (both written and spoken) are top-notch!
• You are well-organised, structured, and maintain an open dialogue with management.

Desired Skills:

• Strong analytical and problem-solving abilities.
• Excellent interpersonal skills, with a focus on service orientation and empathy.
• Fluent in written and spoken English.
• Ability to work sensitively and effectively in a multicultural environment.
• Results-driven with a strong sense of accountability.

Technologies You'll Work With:

• Oracle Database
• IBM MQ Interfaces
• IBM Websphere
• Urban Code for automatic deployment

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.