Payments Target Operating Model, Director - Citi

Citi; London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Join a leading global financial institution as a Payments Target Operating Model Director, where you'll leverage your analytical and leadership skills to drive innovative solutions. This pivotal role places you at the center of a dynamic team, responsible for executing a scalable operating model that aligns with strategic business goals. You'll work collaboratively across departments, engaging with partners to enhance operational efficiency and deliver exceptional client service. With a commitment to employee well-being and a hybrid working model, this opportunity offers a fulfilling career path in a supportive environment.

Benefits

Generous holiday allowance starting at 27 days

Discretional annual performance-related bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Broad understanding of the Payments business and operational environment.
• Significant managerial experience in a financial institution.

Responsibilities

• Drive Payments to Target Operating Model with a focus on scalability.
• Ensure alignment between product strategy and operational objectives.

Skills

Analysis

Problem Solving

Communication

Leadership

Strategic Thinking

Decision Making

Education

Bachelor's degree

Master's degree

Job description

• Payments Target Operating Model, Director - Citi

Payments Target Operating Model, Director - Citi

Citi

Posted today

This advertiser has chosen not to accept applicants from your region.

Full Job Description

Are you looking for a career move that will put you at the heart ofa global financial institution? Then bring your skills in analysis,problem solving and communication to Citi's Payments Team.

By Joining Citi, you will become part of a global organisationwhose mission is to serve as a trusted partner to our clients byresponsibly providing financial services that enable growth andeconomic progress.

Team/Role Overview:

Serving clients in 95 countries, Services provides integratedpayments and collections, liquidity management, short term financingand trade financing, Investor Services (including Custody, FundServices and Execution Services) and Issuer Services solutions tomultinational corporations, financial institutions, public sectororganisations and increasingly mid-sized corporate clients with globalneeds. These services are supported by our extensive on-the-groundlocal market expertise, innovative technologies, customised datasolutions and a wide range of solutions that can be tailored to meetclients' needs.

The Payments business is one of 5business lines within Services and operates across the 95 countries.The Payments Target Operating Model Director is a senior levelposition and will be vital in driving Payments to our Target OperatingModel (TOM) with a focus on ensuring the delivery of a scalable modelthat aligns to our business strategy. This role will be central inbringing the organisation together across Payments Product, PDSProduct, Operations, Technology, Controls, Operational Risk Managementand other second line partners to define priorities, drive results andaccelerate the execution of our strategy.

This globalrole will report to the Head of UK and Europe Payments & OperationsTransformation and requires a broad and comprehensive understanding ofthe Payments business and ideally a thorough understanding of theoperational environment. The role also requires strong leadershipabilities, exceptional communication skills and a strong focus onexecution. This role will place the successful candidate at the heartof Citi's Payment Business with responsibility for one of ourcritical priorities and with significant ability to shape the future.

What you'll do:

• Responsible inconjunction with Operations and Technology partners for the executionof programs that delivers a scalable defined Target Operating Modelfully aligned to our business strategy.
• Ensure continuousalignment between product strategy and our operational productivityand risk objectives and ensuring systematic incorporation of keymetrics into our product and operations management disciplines.
• Act as horizontal lead for product decisioning and design whenissue at hand cuts across multiple products.
• Responsiblefor developing a sustainable holistic model that identifies,prioritises, and executes productivity, scale, modernisation, and riskreduction initiatives with consistent metrics embedded into ourinvestment process.
• Engage across PDS, Partnership team andbroader organisation to explore needle moving partnershipopportunities.
• Responsible for execution accelerationthrough robust planning and dynamic unblocking of issues.
• Ensure the systematic incorporation of other key firm and Serviceswide objectives into our Target Operating Model E.g. Critical BusinessServices.
• Responsible for ensuring efficiency in executionof multiple initiatives and ensuring initiatives are complementary andaligning to TOM.

Are you looking for a career move that will put you at the heart ofa global financial institution? Then bring your skills in analysis,problem solving and communication to Citi's Payments Team.

By Joining Citi, you will become part of a global organisationwhose mission is to serve as a trusted partner to our clients byresponsibly providing financial services that enable growth andeconomic progress.

Team/Role Overview:

Serving clients in 95 countries, Services provides integratedpayments and collections, liquidity management, short term financingand trade financing, Investor Services (including Custody, FundServices and Execution Services) and Issuer Services solutions tomultinational corporations, financial institutions, public sectororganisations and increasingly mid-sized corporate clients with globalneeds. These services are supported by our extensive on-the-groundlocal market expertise, innovative technologies, customised datasolutions and a wide range of solutions that can be tailored to meetclients' needs.

The Payments business is one of 5business lines within Services and operates across the 95 countries.The Payments Target Operating Model Director is a senior levelposition and will be vital in driving Payments to our Target OperatingModel (TOM) with a focus on ensuring the delivery of a scalable modelthat aligns to our business strategy. This role will be central inbringing the organisation together across Payments Product, PDSProduct, Operations, Technology, Controls, Operational Risk Managementand other second line partners to define priorities, drive results andaccelerate the execution of our strategy.

This globalrole will report to the Head of UK and Europe Payments & OperationsTransformation and requires a broad and comprehensive understanding ofthe Payments business and ideally a thorough understanding of theoperational environment. The role also requires strong leadershipabilities, exceptional communication skills and a strong focus onexecution. This role will place the successful candidate at the heartof Citi's Payment Business with responsibility for one of ourcritical priorities and with significant ability to shape the future.

What you'll do:

• Responsible inconjunction with Operations and Technology partners for the executionof programs that delivers a scalable defined Target Operating Modelfully aligned to our business strategy.
• Ensure continuousalignment between product strategy and our operational productivityand risk objectives and ensuring systematic incorporation of keymetrics into our product and operations management disciplines.
• Act as horizontal lead for product decisioning and design whenissue at hand cuts across multiple products.
• Responsiblefor developing a sustainable holistic model that identifies,prioritises, and executes productivity, scale, modernisation, and riskreduction initiatives with consistent metrics embedded into ourinvestment process.
• Engage across PDS, Partnership team andbroader organisation to explore needle moving partnershipopportunities.
• Responsible for execution accelerationthrough robust planning and dynamic unblocking of issues.
• Ensure the systematic incorporation of other key firm and Serviceswide objectives into our Target Operating Model E.g. Critical BusinessServices.
• Responsible for ensuring efficiency in executionof multiple initiatives and ensuring initiatives are complementary andaligning to TOM.

What we'll need from you:

• Relevant experience within the Payments environment - broadand comprehensive understanding of the Payments business and athorough understanding of the operational environment.
• Significant managerial experience.
• Ability to work underpressure and manage deadlines or unexpected changes in expectations orrequirements.
• Ability to work unsupervised and adjustpriorities quickly as circumstances dictate.
• Exceptionalcommunication skills and ability to influence.
• Demonstratedanalytical skills.
• Strategic thinker and ability to link thedots.
• Demonstrated problem-solving and decision-makingskills.
• Consistently demonstrates clear and concise writtenand verbal communication.
• Ability to work in a team-orientedenvironment.
• Bachelor's degree/University degree orequivalent experience.
• Master's degree preferred.

What we can offer you:

We work hard to havea positive financial and social impact on the communities we serve. Inturn, we put our employees first and provide the best-in-classbenefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a businesscasual workplace with a hybrid working model (up to 2 days working athome per week), but also receive a competitive base salary (which isannually reviewed), and enjoy a whole host of additional benefits suchas:

• Generous holiday allowance starting at 27 days plus bankholidays; increasing with tenure
• A discretional annualperformance related bonus
• Private medical insurancepackages to suit your personal circumstances
• EmployeeAssistance Program
• Pension Plan
• Paid ParentalLeave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring ourworkplace is where everyone feels comfortable coming to work as theirwhole self every day. We want the best talent around the world to beenergized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply todiscover the true extent of your capabilities.
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