Payments Processing Specialist - Philippines

LaunchGood; England; Remote; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization as a Payment Processing Specialist, where your meticulous attention to detail and problem-solving skills will directly contribute to client satisfaction and efficient payment operations. This role offers a unique opportunity to impact communities globally, ensuring that payments are processed accurately and timely. You will work in a dynamic environment that values creativity and innovation, providing you with the chance to grow and develop your skills while supporting a mission that fosters entrepreneurship and creativity within the community. Be part of a team that believes in making a difference, one project at a time.

Qualifications

• Strong attention to detail and problem-solving skills are essential.
• Proficiency with payment processing systems is required.

Responsibilities

• Verify payout statuses and process payments accurately.
• Collaborate with internal teams to resolve payout issues.
• Generate payout reports and communicate with clients.

Skills

Attention to Detail

Problem-Solving

Organizational Skills

Time Management

Communication Skills

Tools

Payment Processing Systems

FreshWorks

Google Workspace

Job description

*Open to candidates in Philippines*

Are you looking for a career where you can make an impact?

LaunchGood invites you to apply for our Payment Processing Specialist role!

Mission

LaunchGood is actively looking for a passionate and enthusiastic Payment Processing Specialist to join our fast-paced, global team. This is a great opportunity to gain extensive exposure across the community and experience our barakah culture!

What You’ll Spend Your Time On

As part of the LaunchGood team, you will see how your work has a life-changing impact on the global community at scale. Join us to integrate your skills and knowledge with your values. Our top specialists will have an innovative, solution-oriented mindset that adds insight and fresh eyes to our team.

Responsibilities

The Payment Processing Specialist is responsible for verifying payout statuses, generating transfers, processing payments, and communicating with clients via email. This role is crucial for maintaining client satisfaction and ensuring efficient payment operations. Deliverables include:

• Payout accounts on regular cycles, promptly and accurately following LaunchGood Payment Standards.
• Pay close attention to detail to prevent errors and discrepancies.
• Verify and cross-check all relevant information before processing payments to ensure accuracy and compliance.
• Ensure payout status is approved and meets criteria before initiating payments.
• Collaborate with internal teams to resolve payout issues.
• Generate payout reports with transaction details.
• Use canned responses to inform clients about payout status.
• Send reports and payout details to clients via email.
• Perform other payment-related duties as assigned.

Requirements

• High attention to detail and problem-solving skills.
• Strong organizational and time management abilities.
• Proficiency with payment processing systems.
• Knowledge of worldwide payment methods and secure processing.
• Good communication skills, including drafting professional emails.
• Familiarity with FreshWorks and Google Workspace (Sheets and Docs).
• Previous experience in payment processing is a plus.

The LaunchGood Vision

LaunchGood aims to revive the spirit of creativity and entrepreneurship among Muslims globally. It supports great ideas within the community, fostering a connected Ummah. From a crowdfunding platform to a network of nearly a million users, we believe in the potential of Muslims to create impactful works. Join us in changing communities and the world—one ambitious project at a time!