Payments Operations - Business Manager & PMO Vice President

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 90,000 - 130,000; Full time

Job summary

A global financial powerhouse is seeking a Vice President to lead the Business Manager & PMO functions within the Cash Operations Transformation team. This role drives strategic initiatives and impacts over 9,000 people in Payment Operations. Ideal candidates possess deep experience in Business Management and leadership, with proven communication and analytical skills. This is an opportunity to significantly shape the future of payments operations.

Qualifications

• Experience in Business Management and/or PMO leadership.
• Exceptional organizational skills with the ability to prioritize tasks.
• Excellent communication and presentation skills.

Responsibilities

• Lead strategic initiatives to optimize the Cash Operations Transformation team.
• Identify, escalate, and mitigate business risks.
• Analyze financial performance and drive productivity initiatives.

Skills

Business Management experience

Organizational skills

Communication skills

Analytical skills

Job description

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Job Description

Are you ready to lead transformative change in a global financial powerhouse? At J.P. Morgan, we are seeking a dynamic Vice President to spearhead our Business Manager & Project Management Oversight (PMO) functions within the Cash Operations Transformation team. This is your opportunity to make a significant impact, drive strategic initiatives, and shape the future of payments operations. Join us in a role that offers both challenge and reward, as you collaborate with top-tier professionals in a fast-paced, innovative environment.

As a Business Manager & PMO Vice President in the Cash Operations Transformation team, you will lead the charge in optimizing operational processes for over 9,000 people in Payment Operations. You will partner with the head of Cash Operations Transformation to drive key strategic initiatives, support process improvements, and oversee a portfolio of transformation initiatives impacting Global Cash Operations. Your role is crucial in advising senior management and coordinating resources to achieve strategic objectives.

Job responsibilities

• Lead strategic initiatives to optimize and enhance the Cash Operations Transformation team.
• Identify, escalate, and mitigate business risks.
• Analyze financial performance and drive productivity initiatives.
• Represent the business in cross-functional working groups and leadership forums.
• Lead the People Agenda for Cash Operations Transformation.
• Establish and run a change governance forum.
• Create roadmaps for change delivery impacting Global Cash Operations.
• Develop and disseminate change guidelines and frameworks.
• Identify and adopt best-in-class tools for change management.

Required qualifications, capabilities and skills

• Experience in Business Management and/or PMO leadership.
• Exceptional organizational skills with the ability to prioritize tasks.
• Excellent communication and presentation skills.
• Ability to partner with and influence cross-functional teams.
• Logical and structured approach to planning and problem-solving.
• Ability to multitask and maintain accuracy under tight deadlines.
• Strong analytical skills with high attention to detail.
• Demonstrated ethics, integrity, and judgment.

Preferred qualifications, capabilities and skills

• Experience working with global teams across regions and time zones.
• Ability to lead with inclusivity and empathy.
• Proven track record of supporting high-pressure situations.
• Experience in financial performance analysis and productivity initiatives.
• Familiarity with change management processes and tools.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.