Payments - Digital Product Manager - Vice President

JPMorgan Chase & Co.; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global financial services leader is seeking a Product Manager for their EMEA Digital Product team based in London. This role involves innovating and managing digital products, driving market expansion, and overseeing product lifecycle management. Candidates should have a strong technical background in digital channels and cash management. The position offers opportunities to work closely with global teams and contribute to strategic initiatives in a diverse environment.

Qualifications

• Experience in product development or a similar role.
• Strong technical expertise in payments and cash management.
• Ability to adapt and deliver quality results.

Responsibilities

• Serve as the subject matter expert for core digital solutions.
• Drive market expansion collaborating with global product teams.
• Oversee complex product development initiatives.

Skills

Product development

Technical knowledge of digital channel products

Understanding cash management

Expertise in ISO 20022

ERP functions knowledge

Ability to deliver in high-pressure environments

Tools

JIRA

Job description

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Job Description

J.P. Morgan Payments provides cash management, liquidity, commercial card, foreign exchange and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The EMEA Digital Product Team is a dynamic and diverse group responsible for the product strategy, market expansion, development, commercialization, and local regulations of digital channel products across the region. These products are designed for use by global clients.

As a Product Manager within the EMEA Digital Product team, you play an integral role in innovating new product offerings, leading market expansion for digital products, and managing the end-to-end product lifecycle. Leveraging your deep understanding of Payments and Digital Channels, you guide the successful introduction of products in new markets (e.g., Turkey), gather essential feedback, and collaborate with functional partners and key stakeholders to drive the Digital Agenda.

Job Responsibilities

• Serve as the subject matter expert for core digital solutions, including Access Online, Host-to-Host, APIs, Fintech partnerships, integrations, and new product development.
• Drive market expansion from a digital perspective by collaborating with global product teams, regional payments teams, and technology teams across digital and payments.
• Oversee complex product development and migration initiatives using JIRA and other tools
• Collaborate with product management leads throughout the product development lifecycle, acting as the voice of the client; support concept design, feature development, and preparation for product launch and client change management as needed.
• Engage with internal product partners to understand the impacts of changes related to digital channel products, including new processes, tools, communications, and training.
• Drive commercialisation or new and enhancements of Digital products

Required qualifications, capabilities and skills

• Experience in product development, management, product delivery, or a similar role.
• Technical knowledge and experience with digital channel products such as internet, Host-to-Host, SWIFT, and mobile channels.
• Understanding of cash management services and products, including collections, payments, account structures, and liquidity management.
• Comprehensive technical expertise in ISO 20022 and SWIFT standards within payments and cash management domains.
• Strong working knowledge of ERP functions (AP, AR, and Treasury) and Treasury Management Systems (TMS).
• Proven ability to deliver quality results in a high-pressure, rapidly changing environment, demonstrating flexibility and adaptability to evolving directives.
• Self-motivated with the ability to effectively prioritize, set vision and strategy, establish direction, and balance delivery across various time horizons.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.