Payments Analyst , Agency and Trustee Services

Kroll; Greater London; On-site; GBP 38,000 - 60,000; Full time

Job summary

Kroll Agency and Trustee Services Limited in London is seeking a Payments Analyst to support agency and trustee operations. You will check and release borrower payment files, monitor payments through approval stages, and ensure timely settlement across currencies in Connexis.

The role requires meticulous attention to cut-off times, strong numeracy, and excellent communication to liaise with relationship management and other teams. Training duties and ad-hoc tasks are also included.

Qualifications

• Previous experience in a payments role / financial services environment within an operational team.
• Conscientious, detail-oriented and accurate with strong time management to meet cut-off times.
• Ability to multi-task, prioritise, and work in a fast-paced environment.
• Excellent numeracy and literacy skills and risk awareness.
• Strong communication and interpersonal skills.

Responsibilities

• Check payment files for borrower payments in Connexis for release of funds.
• Check and release payment files for interest, fees, and principal to lenders.
• Manage ad-hoc/unscheduled payments and liaise with the relationship management team.
• Monitor payments through approval and release stages and ensure cut-off times across currencies.
• Provide training to new joiners and refreshers to the Ops Team.
• Perform callbacks on first-time payments with professionalism and client focus.
• Undertake ad-hoc tasks and duties as required.

Skills

Attention to detail

Time management

Numeracy

Payment investigations

Communication skills

Tools

MS Office (Word, Excel and Outlook)

Job description

Payments Analyst , Agency and Trustee Services

Agency and Trustee Services

Agency and Trustee Services | London, United Kingdom | 21014821

Job Specification –Payments Analyst – Kroll Agency and Trustee Services Limited

Duties

• Checking a payment file(s) for the borrower payment (plus any other remittances required under the funds flow) in Connexis for release of funds by the Payments or the relationship management Team
• Checking and releasing payment files for payment of interest, fees and principal due to the lenders
• Managing ad-hoc / unscheduled payments of principal – liaising with relationship management team to administer unscheduled payments of loan principal and accrued interest in accordance with facility agreements and Kroll's procedures. This is to include:
• Checking and releasing payment files in Connexis for each lender share of repayment / prepayment. Tracking and monitoring the payments during their various approval and release stages.
• Ensure that payments are released prior to the cut - off time for the various currency.
• Advising BNP Paribas of upcoming account activity
• Performing call backs on first time payments. Call backs are to be done in a highly professional and client-focused manner and should, at the same time as verifying the authenticity of a payment instruction should positively add to the overall client experience
• Providing relevant training to the new joiners and refreshers to the Ops Team.
• Other ad-hoc tasks and duties – undertake other ad-hoc tasks and duties as and when the need arises.

Expertise

• Previous relevant experience in a payments role / financial services environment within an operational team

Be a Payment operations Subject Matter expert to provide guidance to the Teams.

Conscientious, detail-oriented individual who works hard in an accurate and time effective manner, always paying strict attention to cut off times and deadlines

• The ability to multi-task and prioritise within a busy and fast paced, dynamic working environment
• Confidence to build strong professional relationships with other Teams within the Company

Skills

Accuracy and excellent attention to detail and an understanding of risk

Good organisational and time management skills, ability to balance workload, dealing with multiple priorities and ability to work within a team in a changing environment

• Numeracy and literacy skills
• Experience of investigating payment failures and exceptions

Knowledge and practical experience of MS Office (Word, Excel and Outlook)

• Good communication and interpersonal skills