Payments Analyst

Vanquis Bank; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Vanquis Bank is seeking a skilled Payments Analyst to join their Payment Services team in London. This role involves data analysis using SQL and Power BI to create dashboards, ensuring compliance and efficient processing of transactions for credit card and vehicle finance products. Ideal candidates should have a background in payments and financial services, with strong analytical skills and the ability to work collaboratively. The position offers competitive benefits and the flexibility to support work-life balance.

Benefits

25 days holiday up to 30 days

Pension contribution up to 10%

Enhanced maternity and paternity leave

2 paid volunteer days

LinkedIn Learning access

Private Medical Insurance option

Discretionary annual bonus

Qualifications

• Previous experience within Payment Services within Financial Services is desirable.
• Able to work independently and objectively and as part of a team.
• Effectively plan and organise work, prioritising deadlines whilst working at a fast pace.

Responsibilities

• Setup and maintain regular Payment monitoring dashboards for Payments forum.
• Create dashboards to ensure payment transactions are applied timely and accurately.
• Investigating and supporting payment risk events and customer complaints.

Skills

SQL coding

Excel

Power BI

Data analysis

Job description

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Location: Bradford. Chatham, Petersfield

Working Pattern: Hybrid—typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible.

What We Offer:

• Holidays: 25 days holiday up to 30 days (depending on service)
• Pension: We know it is important to save for the future, that is why we will contribute up to 10%
• Maternity/Paternity: We realise that family time is important, we offer enhanced maternity (after successful completion of probation) and 4 weeks paternity leave
• Volunteering: 2 paid days to ‘give back’ to the charity of your choice
• Development: LinkedIn Learning for all
• Finance: Snoop Premium available to all colleagues
• Medical: Opportunity to opt in for Private Medical Insurance
• Bonus: Discretionary annual bonus

The Role:

You and Your Team:

In this role, you will be part of the Payment Services team who are responsible for payment channels and regulatory compliance within the VBG payment ecosystem.

You will be responsible for undertaking payment transaction banking data analysis using SQL (or snowflake) technologies (Power BI, Excel etc) to create MI Dashboards for stakeholder, forums . You will monitor Payment ecosystem controls to oversee processing of transactions and payments for Credit card and Vehicle Finance products.

As a Payments Analyst, some of the key responsibilities are:

• Payments MI Dashboards: Setup and maintain regular Payment monitoring dashboards for Payments forum, working group ceremonies.
• Processing Payments control monitoring: Create dashboards, MI to ensure payment transactions are being applied in a timely and accurate manner.
• To interpret business requirements and determine optimum MI solutions to meet business needs.
• Investigating and Supporting Risk Events: Support Payment risk events to resolve payment incidents and irregularities by collaborating with internal teams including investigation of customer complaints and reported issues/errors.
• Creating and ongoing maintenance of Payment process documentation.
• Support with Payment service compliance and TRA Rate monitoring, analysis and Rep17 quarterly runs to ensure adherence to compliance.
• Support Finance, product and digital stakeholders on payment data requirements, queries.
• Ensure a current understanding and relevant level of knowledge of payments is in place across the business and Group.

What We’re Looking For:

• Understanding of data analysis incl. SQL coding, Excel and Power BI skills
• Able to work independently and objectively and as part of a team
• Previous experience within Payment Services within Financial Services is desirable
• Effectively plan and organise work, prioritising deadlines whilst working at a fast pace
• Ability to work and keep deadlines in an evolving work environment, including working to strict SLAs

Offers are subject to satisfactory background checks, including credit, fraud, and employment references.

Who We Are:

At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.75 million UK customers.

We take care of our colleagues as well as our customers, working hard to create a rewarding and supportive work environment. That means competitive salaries, benefits, and a Group-wide recognition scheme. Everyone can enrol in our pension and after six months, you can join our ‘Buy as You Earn’ scheme.

We’re about more than financial rewards though. We give everyone a voice in the business and room to be their authentic self. And we know you’re here to build your career, so we help every colleague with training and development opportunities. Making sure there’s always something new to learn.

Vanquis Bank is an Equal Opportunity Employer
Here at Vanquis Banking Group, we embrace everyone’s unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your sexual orientation, martial or civil partner status, race, colour, nationality, ethnic or national background, faith, disability, or age – your experiences and background help enrich our teams, and most importantly help support our customers in the best way possible. At the end of the day, it's our people that help us to fulfil the reason why we’re here in the first place: to help put people on a path to a better everyday life.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available to help. You can contact us at