Payment Testing Project Co-ordinator - Vendor Management in London

Octopus Computer Associates; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global payments organization is seeking an Operational Programme Manager to lead structured testing campaigns for various payment experiences. The candidate will manage vendor delivery, coordinate across multiple functions, and translate testing outcomes into actionable insights. With at least 3 years in operations or project management, strong data skills, and a proactive mindset, this role offers high visibility and influence over payment performance at scale.

Qualifications

• 3+ years in operations, programme/project management, or customer experience.
• Proven vendor or outsourced delivery management experience.
• Strong data interpretation and stakeholder communication skills.

Responsibilities

• End-to-end campaign delivery — intake, planning, execution, and reporting.
• Manage a third-party vendor conducting simulated payment transactions.
• Translate testing outputs into clear insights and recommendations.
• Cross-functional coordination across Operations, Sales, and Implementation.
• Validate new partners, products, and payment journeys.

Skills

Operations

Programme Management

Customer Experience

Data Interpretation

Vendor Management

Job description

Payment Testing Project Co-ordinator- Vendor Management

Payments | Vendor Management | Operational Delivery

⚙️ The Role

A global payments organisation is hiring an operational Programme Manager to own the delivery of structured testing campaigns that validate real-world payment experiences — in-store, contactless, and online.

This is not a marketing role. It's a delivery-focused position sitting at the intersection of operations, data, and customer experience.

📌 What You'll Own

• End-to-end campaign delivery — intake, planning, execution, and reporting
• Day-to-day management of a third-party vendor conducting simulated payment transactions
• Translating testing outputs into clear insights and recommendations
• Cross-functional coordination across Operations, Sales, and Implementation
• Validating new partners, products, and payment journeys

💼 You'll Bring

• 3+ years in operations, programme/project management, or customer experience
• Proven vendor or outsourced delivery management
• Strong data interpretation and stakeholder communication skills
• Highly organised, proactive, and improvement-focused
• Payments, fintech, or e-commerce exposure is a bonus — not a barrier

🌍 Why This Role?

High-visibility position with real influence over how payments perform at scale — blending ops, analysis, and cross-functional engagement