Payment Operations Associate (12m FTC)

LendInvest; Glasgow; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid work

25 days holiday

Private healthcare

Enhanced parental leave

Pension matched 4%

Life assurance

Annual performance reviews

Perkbox discounts

Job summary

LendInvest is seeking a diligent Payments Operations Associate on a 12-month fixed term contract to join our Servicing Team. You will manage payment workflows, ensure accurate allocations, and handle reconciliations and refunds.

The role requires excellent organisational skills, strong Excel abilities, and a pragmatic, proactive approach to work within a hybrid UK office setting.

Qualifications

• Excellent organisational skills and attention to details.

Responsibilities

• Manage end-to-end ADDACS reports data download/upload.

Skills

Organisational skills

Advanced Excel

Attention to detail

Task prioritisation

Payments/Finance operations experience

Financial software proficiency

Tools

Banking platforms

Job description

LendInvest is the UK’s leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone.

A workplace culture built around trying new things, getting things done, and having fun while we do it has helped us lend more than £7.5 billion of mortgages, put thousands of new or improved homes into the UK housing market, and successfully launch on the London Stock Exchange. We have big plans to continue growing the business, our products, our technology, and our people.

We operate a hybrid working policy across our business to ensure we offer flexibility that is balanced with in-person collaboration. Our teams spend three days per week in the office and two days working remotely.

About your work

We are seeking a diligent and detail-oriented Payments Operations Associate to join our Servicing Team on a 12 month fixed term contract. This role is pivotal in managing our payment workflows, ensuring that high-volume allocations, refunds, and reconciliations are processed accurately and efficiently.

The successful candidate will be responsible for the daily application of funds, managing non-automated payments, and ensuring strict control over bank reconciliations and sweeps.

Key responsibilities

• Manage the end-to-end process for ADDACS reports, including downloading and uploading data files.

• Oversee the application of non-automated payments and ensure payments reside in the correct bank accounts; via bank transfers if required.

• Accurately apply Redemption funds and handle the application of ad hoc overpayments.

• Post ad hoc (non-automated) fees to the relevant accounts.

• Process refunds regarding overpayments and GOGW (Good Will) payments.

• Ad hoc transactional requirements.

• Review and process necessary write-offs in accordance with company policy.

• Perform daily and monthly bank reconciliations.

• Investigate and resolve queries regarding unallocated cash or payment discrepancies.

• Update and maintain spreadsheets to support month-end reporting.

• Adhoc support to the Finance Operations team as required.

About you

• Excellent organisational skills and attention to details.

• Strong Excel skills (pivot tables, range of formulae including lookups, sumifs and IF)

• High energy, pragmatic, get it done attitude.

• Ability to manage multiple tasks and prioritise work effectively.

• Proven experience in a Payments, Treasury, or Finance Operations role is preferred.

• Proficiency in financial software and Banking Platforms would be a benefit.

Benefits & perks

• Competitive salary + company bonus scheme

• Hybrid working policy

• 25 days holiday (increasing with the length of service)

• Private healthcare

• Enhanced parental leave

• Matched pension contributions up to 4%

• Critical illness cover

• Employee Assistance Programme & Mental Health support

• Life assurance

• Regular performance reviews to promote a culture of growth and development

• Leadership training for managers

• Give as you earn scheme for charitable donations

• Support for attending conferences and professional learning & development

• Discounts via Perkbox

• Cycle to work scheme

• YellowNest

• Electric car loan scheme

• Monthly socials & annual offsite

Diversity, Inclusion & Belonging at LendInvest

At LI we believe in bringing your whole selves to work, and we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We are happy to discuss and implement reasonable adjustments to support candidates throughout the recruitment process.