Patient Transport Staff

Ambulance Rescue Limited; Northampton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ambulance Rescue Limited in Northampton seeks a dedicated Patient Transport Staff member to safely move patients to and from healthcare facilities. The role requires assisting patients in and out of vehicles, maintaining dignity and comfort, and adhering to infection-control protocols.

You will work closely with clinical teams and control room staff to plan routes, meet schedules, and respond to changing needs.

Qualifications

• Strong Transportation Planning and Transportation Management skills for organizing safe, efficient patient journeys.
• Analytical Skills and Operations Management experience to support route optimization, scheduling, and service reliability.
• Effective Communication for interacting with patients, families, clinical staff, and transport colleagues.
• Experience in patient transport, ambulance services, or related healthcare support roles is beneficial.
• Understanding of basic health and safety, moving and handling techniques, and infection-control practices.
• Ability to remain calm under pressure, show empathy, and maintain professionalism in challenging situations.
• Valid driving licence with a safe driving record; experience with larger vehicles or ambulances is an advantage.
• Willingness to work shifts, including evenings, nights, weekends, and holidays, as service demands require.

Responsibilities

• Safely transport patients to and from healthcare facilities and approved locations.
• Assist patients in and out of vehicles, ensuring comfort and dignity during journeys.
• Follow safety and infection-control protocols in all transports.
• Coordinate with clinical teams, control room staff, and other transport professionals to plan routes and meet schedules.
• Perform vehicle checks and basic equipment care; complete documentation clearly.
• Communicate with patients, families, and colleagues to convey changes and updates.

Skills

Transportation planning

Operations management

Effective communication

Ambulance/patient transport experience

Health & safety basics

Calm under pressure

Driving licence (large vehicle/ambul)

Shift work flexibility

Job description

Company Description

Ambulance Rescue Limited is a CQC-registered UK ambulance service specializing in high-dependency and critical-care patient transfers. The organization manages bariatric extrication for patients over 25 stone and conducts complex rescue operations across the UK and Europe. Its services are designed to provide safe, reliable transport for any patient, at any time, over any distance. Team members work within a regulated environment focused on high clinical standards, safety, and compassionate patient care. Joining Ambulance Rescue Limited offers the opportunity to support patients with complex needs in challenging and varied settings.

Role Description

The Patient Transport Staff role is a full-time, on-site position based in Northampton. The role involves safely transporting patients to and from healthcare facilities and other approved locations, including those with high-dependency and complex needs. Day-to-day tasks include assisting patients in and out of vehicles, ensuring comfort and dignity during journeys, and following safety and infection-control protocols. The role requires close coordination with clinical teams, control room staff, and other transport professionals to plan routes, meet schedules, and respond to changing needs. Patient Transport Staff are also responsible for vehicle checks, basic equipment care, accurate completion of documentation, and clear communication with patients, families, and colleagues.

Qualifications

• Strong Transportation Planning and Transportation Management skills for organizing safe, efficient patient journeys.


• Analytical Skills and Operations Management experience to support route optimization, scheduling, and service reliability.


• Effective Communication skills for interacting with patients, families, clinical staff, and transport colleagues.


• Experience in patient transport, ambulance services, or related healthcare support roles is beneficial.


• Understanding of basic health and safety, moving and handling techniques, and infection-control practices.


• Ability to remain calm under pressure, show empathy, and maintain professionalism in challenging situations.


• Valid driving license with a safe driving record; experience with larger vehicles or ambulances is an advantage.


• Willingness to work shifts, including evenings, nights, weekends, and holidays, as service demands require.