Patient Systems Team Lead

Integrated Care System; Tees Valley; On-site; GBP 40,000 - 55,000; Full time

Job summary

An exciting opportunity to lead the Patient Systems Team at a leading NHS Foundation Trust. The role involves developing and maintaining various Patient Information Systems with a focus on SystmOne, requiring significant experience in IT management and a degree in Informatics. Candidates must be current employees of TEWV and have the right to work in the UK.

Benefits

Support for professional development

Work-life balance initiatives

Qualifications

• Education to Degree standard or equivalent in Informatics.
• Significant experience in managing large information systems.
• Experience with NHS IT systems and SQL development.

Responsibilities

• Lead development and maintenance of Patient Information Systems.
• Plan and deliver system upgrades and manage change control.
• Supervise team of Systems Officers in technical administration.

Skills

Project Management

SQL

Change Management

Database Management

Agile Methodology

Education

Degree in Informatics or equivalent

Postgraduate Qualification in Informatics

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Patient Systems Team Lead

The closing date is 31 July 2025

This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.

This role offers an exciting opportunity to join the Patient Systems Team leading ondeveloping and providing technical support and technical systems administration for TEWV's portfolio of Patient Information Systems.

The role will primarily lead on the development and maintenance of SystmOne, but will also undertake development and maintenance on TEWV's other Patient Systems which are CITO, Electronic Prescribing, Paris and Virtual Visits.

Applicants MUST be educated to Degree standard or equivalent in an Informatics Subject, or evidence equivalent experiential learning. In addition, applicants must have significant experience of managing, supporting and administering large information systems and Significant experience of planning and delivering change within an informatics environment.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

• Planning, delivering and evaluating appropriate systems developments using the Agile methodology.
• Developing and Maintaining Patient Systems (Primarily SystmOne)
• Managing System upgrades (including testing, configuration and issue management), which will include periodic out of hours working.
• Supervising a team of Systems Officers to support the technical administration and development of large-scale patient systems.

About us

We are committed to supporting our staff in achieving a healthy work-life balance, alongside offering an excellent range of benefits for you and your family.

We want our staff to feel valued, supported and part of a close-knit team at TEWV where everyone's voice is heard and appreciated.

We are committed to supporting our staff with their continuous professional development.

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Contracted Base

Please note that this role will be based at Flatts Lane in Middlesbrough for at least two days per week which is subject to change as per business requirements.

Person Specification

Qualifications

• Educated to Degree standard or equivalent preferably in an informatics related subject
• OR Equivalent experiential learning in the field of Information systems design, development and implementation
• Post graduate qualification standard or equivalent or experiential learning in an informatics related subject

Experience

• Significant experience of managing and administering a large information system
• Significant experience of planning and delivering change within an informatics environment
• Significant experience of change control processes and producing technical specification options
• Significant experience of managing and supporting complex database management systems in busy, confidential settings
• Experience of supervising staff
• Experience of a customer led service
• Experience of NHS IT systems and services
• Experience of using and writing SQL and other system development languages.
• Experience in managing projects or work packages
• Experience of business process redesign
• Working in an NHS environment
• Experience in the management of third party suppliers
• ITIL

Knowledge

• Demonstrable post-graduate level knowledge in the following areas: Relational database management systems (RDBS)
• Business process redesign techniques
• One or more computer system(s), hardware or software and procedures to develop reports, documents and spreadsheets
• Facilitation and training delivery techniques
• Software application platforms, e.g. (but not limited to) SQL, IBM, Oracle including practical applications
• System change control processes, upgrades paths and release management
• Knowledge of change management principles
• Standard PC applications (e.g. PowerPoint, Word, Excel)
• Knowledge of current NHS legislation, policies and procedures
• Knowledge of clinical processes and Patient Information Systems
• Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust