(Patient Support) Device Support Specialist

JR United Kingdom; Newport; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare company seeks a Device Support Specialist in Newport, Wales, to provide education and support to terminal cancer patients using innovative treatment technology. Ideal candidates will have a compassionate background in healthcare and a commitment to improve patient lives while managing their own time effectively.

Benefits

Performance bonus

Company car provided

Flexible daytime schedule

Qualifications

• Experience in patient-facing roles, such as nurse or medical assistant.
• Oncology experience preferred.
• Willingness to travel up to 60%.

Responsibilities

• Support patients with the use of FDA-approved medical devices.
• Conduct in-home training sessions and offer ongoing patient support.
• Perform equipment maintenance and data collection during visits.

Skills

Compassionate

Self-motivated

Time management

Job description

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(Patient Support) Device Support Specialist, newport, wales

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Client:

Location:

newport, wales, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Novocure is a global publicly-traded commercial-stage oncology company developing a profoundly different cancer treatment therapy called tumor treating fields (TTFields) for patients with solid tumors. TTFields therapy is a non-invasive, novel, antimitotic treatment modality which utilizes proprietary technology attempting to slow or reverse tumor progression by inducing tumor cell death. Novocure's commercialized product, Optune, is approved for the treatment of adult patients with glioblastoma (GBM) in the USA, Europe and Israel. Novocure has ongoing or completed clinical trials and is further expanding its efforts into several other solid tumor indications - non-small cell lung cancer, pancreatic cancer, ovarian cancer and other types of solid cancers.

To cover the region of Midlands-Birmingham/South Central-Oxford/Buckingham, South West -Bristol we are looking for a:

Are you passionate about making a real impact on patients’ lives?

We’re looking for an empathetic and motivated Device Support Specialist to join our team and work directly with patients with terminal cancer. If you have a healthcare background and are ready to bring your skills to a groundbreaking and life-extending oncology treatment, we want you on our team.

In this hands-on, patient-facing role, you’ll be supporting patients in their homes on how to use our FDA-approved medical devices. This is not a traditional home-care position, it is teaching patients on the use of our TTF therapies (Tumor Treating Fields) and encouraging the use of our medical devices. We’re looking for individuals who are eager to make a meaningful difference in the lives of patients, while enjoying the flexibility of a regular daytime work schedule (Monday to Friday), no night shifts, no weekend work. You will travel 60% of the time visiting patience homes and you may need to occasionally stay overnight in a hotel depending upon the territory you manage. The role is a full time, salaried position, with corporate benefits, a performance bonus, and a company car is provided.

At Novocure, we’re celebrating 25 years of extending the lives of terminally ill cancer patients. Our Device Support Specialists are at the heart of our success, and we’re driven by our Patient Forward mission to change the lives of those living with cancer.

What You’ll Do:

• Travel to patient homes, physician offices, and healthcare centres to provide hands-on support and education on our therapies and devices.
• Conduct in-home training sessions and offer ongoing support to patients and caregivers through regular follow-up visits.
• Perform equipment maintenance, troubleshooting, and data collection during patient visits.
• Manage your own time and remain flexible to meet patient needs.
• Be part of a patient-centred team that truly values empathy, compassion, and high-quality care.

What We’re Looking For:

• Previous experience in a patient-facing role (e.g., nurse, medical assistant, occupational therapist, healthcare/therapy specialist, medical device support, home care, or clinical educator).
• Experience working with oncology patients is preferred.
• Compassionate, self-motivated, and able to manage your own time effectively.
• Willingness to travel up to 60% each week, including overnight stays when required.
• A valid driver’s license and primary residence within the assigned territory.

If you’re ready to be part of a supportive, innovative team that’s transforming the future of oncology care, we’d love to hear from you. Apply today and help make a life-changing difference for our patients and their families.

We are looking forward to receive your application to Natalia Munchow, Senior Talent Partner through our ApplicantPortal. Please find more information about Novocure and our therapy on our website www.novocure.com or by consulting our patient testimonial videos.