PATIENT SERVICES SUPERVISOR (ANTELOPE VALLEY HOSPITAL) LANCASTER CA

ZipRecruiter; Lancaster; On-site; USD 68,000 - 70,000; Full time

Job summary

A leading food and nutrition services company seeks a Patient Services Supervisor to assist in the operation and customer service of the Food & Nutrition Services Department. This entry-level management role emphasizes patient satisfaction and food service quality.

Benefits

Medical, Dental, Vision insurance

Life Insurance/AD&D

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Health and Wellness Programs

Qualifications

• At least 2 years of food service experience.
• Knowledge of food trends, quality, production, sanitation.

Responsibilities

• Ensure patient and client satisfaction, exceeding expectations.
• Provide menu alternatives based on prescribed diets.
• Interact with nursing staff to evaluate patient meal selection.

Skills

Leadership

Communication

Education

ServSafe Certification

Tools

MS Office

Job description

Job Description

Salary: $68,640 - $70,000

Other Forms of Compensation:

Pay Grade: 9

Morrison Healthcare is a leading food and nutrition services company dedicated to serving over 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés emphasize socially responsible practices and exceptional guest experiences. The company's wellness and sustainability platform, Mindful Choices, promotes healthful eating and behavioral change in food consumption. Morrison's partnership with the Partnership for a Healthier America's Hospital Healthy Food Initiative impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been recognized as one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for five years and Training Magazine's Top 125 organizations for six consecutive years. The company is a division of Compass Group, with over 1,200 registered dietitians, 300 executive chefs, and 17,000 food service professionals.

Job Summary

Summary: As a Patient Services Supervisor, you will assist in the operation and customer service of the Food & Nutrition Services Department. This role is ideal for an energetic, entry-level manager seeking a career in the food service industry.

Essential Duties and Responsibilities:

1. Ensure patient and client satisfaction, exceeding expectations.
2. Provide menu alternatives based on prescribed diets, allergies, sensitivities, cultural, and personal preferences.
3. Interact with nursing staff to evaluate patient meal selection, tray completion, delivery, and retrieval processes.
4. Resolve patient concerns or complaints promptly and report as needed.
5. Assist in all food service activities, focusing on patient meal assembly and delivery, quality improvement, sanitation, infection control, and related activities.
6. Perform other duties as assigned.

Qualifications:

• At least 2 years of food service experience.
• Experience in restaurants, hotels, corporate dining, education, military, healthcare, or related food service operations.
• Knowledge of food trends, quality, production, sanitation, food cost controls, and presentation.
• Supervisory, leadership, management, and coaching skills.
• Strong written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and internet use.
• ServSafe Certification.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA.

Learn more about the Compass story by clicking here.

Benefits offered to associates include:

• Medical, Dental, Vision insurance
• Life Insurance/AD&D
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Additional paid/unpaid time off benefits may be available according to law. For positions in Washington, Maryland, or remote work, click here for benefits info.

Equal Opportunity Employment Statement: Compass Group is committed to fair treatment of all applicants and associates regardless of race, color, religion, sex, veteran status, or any other protected class. Qualified candidates must perform essential functions satisfactorily with or without reasonable accommodation. This job description is not exhaustive; duties and requirements may change based on business needs. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. We encourage applicants with criminal or driving histories to apply.

Application Process: Applications are accepted continuously. Morrison Healthcare maintains a drug-free workplace.

Req ID: 1420837

Morrison Healthcare

Melanie Atkins