Patient Services Representative

Shady Grove Fertility; Margate; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the fertility field is seeking a dedicated Patient Services Representative to join their Margate office. This role is pivotal in ensuring patient satisfaction through effective account management and scheduling. The company is committed to fostering a culture of excellence and innovation, offering competitive pay, comprehensive benefits, and opportunities for career growth. If you're passionate about making a difference in patient lives and thrive in a collaborative environment, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision Insurance

401(k) Matching

Generous Paid Time Off

Tuition Assistance

Qualifications

• Minimum 2 years of applicable work experience required.
• Extensive knowledge of insurance, medical terminology, and billing needed.

Responsibilities

• Maintain patient accounts by updating financial and insurance information.
• Schedule appointments and address patient issues effectively.

Skills

Customer Service

Insurance Knowledge

Medical Terminology

Communication Skills

Detail-oriented

Computer Savvy

Education

High School Diploma

Experience in OB/GYN Office

Job description

IVF FL Margate
3251 N State Road 7
Ste 200
Margate, FL 33063, USA

IVF FL Margate
3251 N State Road 7
Ste 200
Margate, FL 33063, USA

Our team members choose to build their career home at IVF Florida because of the hope we inspire within our patients, the life we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to constantly improving the patient experience and pioneering research and development in one of the most exciting fields of medicine. Learn more about US Fertility Partner Practices.

IVF Florida is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patient care. Highlights from across the US Fertility network 130,000+ babies born 65+ locations nationwide 15 embryology laboratories Culture of promoting from within Opportunities for career growth Ability to make a direct impact on patient lives Mission-driven commitment to research, innovation, and increasing access to affordable care Meet our family Interested in joining our family?

We have an immediate opening for a full time Patient Services Representative to join our team in our Margate, FL office. This position will also float to our Boca Raton, FL Office. The schedule is M-F 7:30am-4pm and every 4th weekend.

How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative is responsible for:

• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
• Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution
• Provide timely feedback to the practice regarding service failures or patient concerns
• Consult with patients regarding their benefits, coverage and financial options
• Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays

What You'll Bring:

The skills and education we need are:

• Minimum 2 years of applicable work experience
• Extensive knowledge of insurance/benefits, medical terminology and medical billing
• Experience working in an OB/GYN office is a plus
• Strong communication skills, independent worker, detailed-oriented, computer savvy
• High level of customer service essential

More important than the best skills, however, is the right person.Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

• Competitive pay + bonus
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Tuition assistance
• Ability to make an impact in the communities we serve

At IVF Florida, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visithere .

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.