Patient Services Pharmacy Technician

Division: Cancer and Core Clinical Services

Care Group: Diagnostics and Therapies

Band: 4

Interview Date: 14th May 2025

We are recruiting for a Patient Services Pharmacy Technician who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

1. To provide a comprehensive and high quality pharmaceutical service within the Dispensary team, including the dispensing, checking and handing out of Outpatient prescriptions and assisting the dispensary management team in the day to day running of both the outpatient and inpatient dispensaries.
2. To work under the supervision of the dispensary management team to provide a safe and effective service, working within the scope of existing SOPs but also supporting in the reviewing and updating of SOPs when required.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

1. B - Bold
2. E - Every person counts
3. S - Sharing and open
4. T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Job responsibilities

1. To maintain patient records using the Pharmacy computer systems to ensure information is accurate and up to date and complies with the Data Protection Act.
2. To provide an accurate and efficient dispensing service of various types of prescriptions in accordance with departmental standard operating procedures.
3. Active involvement of receiving and issuing prescriptions to customers including comprehensive medication counselling in accordance with departmental standard operating procedures.
4. Prioritise work to deliver an efficient service, working in accordance to dispensary standards and KPIs.
5. Management of the outpatient prescription archiving, including the destruction of records following national standards.
6. Liaise with relevant ward Pharmacists and Ward staff to provide an effective and efficient service.
7. Ensure the correct storage of medication and ensure that it remains in date.
8. Process and return any surplus or unused drugs following departmental standard operating procedures.
9. Ensure that pharmacy stock is both stored and rotated appropriately.
10. Assist the dispensary management team in facilitating improvement huddles and ensure the team are working towards these improvements.
11. Assist management with internal audits of controlled drugs within the pharmacy, including date and balance checks.
12. Ensure controlled drugs are destroyed in a timely and appropriate manner when necessary.
13. Assist senior staff in the monitoring of standards according to agreed timescale and ensure that appropriate data collection forms are completed accurately.
14. Assist senior staff with maintaining and updating relevant SOPs.
15. Assist with audit work undertaken and help implement any changes in practice.
16. After accreditation, participate in the departmental ACT rota, as well as the routine checking and issuing of outpatient and inpatient items.
17. Ensure all general dispensary based tasks are completed as per the dispensary rota.

Person Specification

Qualifications

• BTEC in Pharmaceutical science or equivalent.
• NVQ 3 in pharmacy services or equivalent.
• Registration with the General Pharmaceutical Council.

Knowledge

• Knowledge of pharmaceutical technical procedures acquired through training, NVQ3, BTEC in pharmaceutical science or equivalent level.
• Knowledge of COSHH.

Experience

• Understanding of hospital pharmacy environment.
• Understanding of working effectively within multidisciplinary groups.

Skills

• Evidence of excellent communication skills (verbal and written) with healthcare professionals and patients.
• IT literacy including core Office programs.
• Methodical and able to prioritise workload.
• Good time management.
• Ability to analyse information to provide advice.
• Good team worker and works effectively within multidisciplinary team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,530 to £29,114 a year per annum/pro rata