Patient Services Manager - South Hill, VA

Compass Group; England; On-site; USD 55,000 - 60,000; Full time

Job summary

An established industry player in healthcare services is seeking a dedicated Patient Services Manager to lead a dynamic team in an acute care setting. This role focuses on enhancing patient experiences through effective food service management, ensuring compliance with dietary guidelines, and fostering a collaborative team environment. The ideal candidate will have a background in food service management, strong leadership skills, and a commitment to patient satisfaction. Join a forward-thinking organization that values diversity and offers a supportive workplace culture.

Benefits

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Employee Shopping & Wellness Programs

Discount Marketplace

Identity Theft Protection

Qualifications

• Experience in food services or related field with management experience.
• Proficiency in dietary compliance and patient satisfaction.

Responsibilities

• Oversee implementation of patient food services based on needs.
• Hire and develop team members while ensuring compliance.

Skills

Food Service Management

Team Leadership

Dietary Compliance

Patient Satisfaction

HIPAA Compliance

ServSafe Certification

Education

Associate Degree in Food Services

Bachelor's Degree in Food Service Management

Certified Dietary Manager

Registered Diet Technician

Registered Dietitian

Tools

Microsoft Office

Electronic Medical Records

Diet Management Systems

Job description

Position Title: Patient Services Manager - South Hill, VA

Pay Grade: 12

Reports To: Director

Salary: $55,000 - $60,000

Other Compensation: Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K, Training

Morrison Healthcare is a leading national food and nutrition services company dedicated to serving over 600 hospitals and healthcare systems. We focus on socially responsible practices and exceptional guest experiences through hospital kitchens, restaurants, and cafes. Our Wellness platform, Mindful Choices, promotes healthful eating and behavioral change. We are aligned with the Partnership for a Healthier America's Hospital Healthy Food Initiative, impacting millions of patients and hospital meals annually. Morrison Healthcare has been recognized as one of Modern Healthcare's Top 100 Best Places to Work in Healthcare and Training Magazine's Top 125 organizations.

Job Summary

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.

Key Responsibilities

1. Establish goals and oversee implementation of patient food services based on medical direction and patient needs.
2. Hire, direct, coach, train, and develop team members.
3. Ensure compliance with dietary restrictions and meet patient preferences within diet guidelines.
4. Help achieve patient satisfaction goals.
5. Ensure adherence to regulatory standards, confidentiality, HIPAA, and patient rights.
6. Participate in patient satisfaction programs, departmental meetings, and quality improvement initiatives.

Qualifications

• Associate degree with one year of experience in food services or related field, or bachelor's degree in food service management or related field.
• Preferred certifications: Certified Dietary Manager, Registered Diet Technician, or Registered Dietitian.
• Minimum one year of food service management experience, preferably in an acute care setting.
• ServSafe certification desirable.
• Proficiency in Microsoft Office, electronic medical records, and diet management systems.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA.

Learn more about the Compass story here.

Benefits

• Medical, Dental, Vision insurance
• Life Insurance, Disability Insurance
• Retirement Plan
• Flexible Time Off, Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Employee Shopping & Wellness Programs
• Discount Marketplace, Identity Theft Protection, Pet Insurance
• Commuter Benefits, Employee Assistance Program, FSAs

Additional paid/unpaid time off benefits may be available according to law.

For positions in Washington State, Maryland, or remote work, click here for paid time off benefits info.

Compass Group is an equal opportunity employer. We value diversity and are committed to fair treatment for all applicants and employees.

Qualified candidates must be able to perform essential functions with or without reasonable accommodations. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Applications are accepted continuously. Morrison Healthcare maintains a drug-free workplace.

Req ID: 1419096

Contact: Kathryn Manfuso